Associate Banker I - Freehold (20)

TD • Freehold, NJ

12d • $22 - $27 • Onsite

About The Position

The Associate Banker I plays a key role in delivering TD’s relationship-driven banking experience. As a trusted guide and hospitality ambassador for the financial center, this role welcomes clients, manages in-person and phone traffic, and provides accurate, confident everyday banking services. The Associate Banker identifies client needs, educates clients about appropriate banking products and self-service options, and refers them to relevant partners to support their financial goals.

The role performs a broad range of client transactions and multi-step activities within established financial limits, while following company policies and regulatory requirements. It handles routine client problems using standard procedures and escalates non-standard issues. The Associate Banker also contributes to a positive team environment, completes required training, and supports TD’s service, risk, and compliance standards.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for clients, managing client flow in person and by phone and directing inquiries, issues, and referrals to appropriate partners.
• Deliver accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
• Create personalized, relationship-driven client interactions that build trust and strengthen ongoing relationships.
• Identify client needs and opportunities, educate clients on banking products, services, and digital capabilities, and connect them with specialists as appropriate.
• Use sound judgment, policy adherence, and risk awareness to provide compliant and responsible outcomes.
• Address routine client requests using standard procedures and escalate non-standard issues internally.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory standards.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, collaborate with team members, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards and protect clients, colleagues, and the Bank.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Online learning platform and mentoring programs
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED