Associate Banker I - Freehold (40 hrs)

TD • Freehold, NJ

12d • $22 - $27 • Onsite

About The Position

The Associate Banker I brings TD’s human, relationship-driven banking experience to life. The role is a trusted guide for clients, delivering everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals and upholding strong risk and regulatory standards.

As the financial center’s hospitality ambassador and first point of contact, the Associate Banker manages client flow, handles inquiries and routine transactions, identifies client needs, and connects clients with appropriate partners. The role educates clients about banking products, services, and digital self-service options, while maintaining compliance, safeguarding client relationships, and contributing to a collaborative team environment.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Build client relationships by identifying needs and opportunities and referring clients to appropriate partners.
• Educate clients about banking products, services, and digital capabilities, and recommend appropriate solutions within the role’s scope.
• Provide personalized, relationship-driven service that establishes trust and supports client financial well-being.
• Use sound judgment, follow policy, and maintain risk awareness in client interactions and operational activities.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, collaborate with colleagues, and participate in performance and development activities.
• Uphold TD’s code of conduct, ethical standards, and service strategy.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Access to an online learning platform and mentoring programs
• Variable compensation or incentive awards may be available, including cash and/or equity awards, generally through participation in an incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED