Associate Banker I (Gravesend) PT 30 Hours - Bilingual Russian or Georgian preferred

TD • New York, NY

4d • $23 - $30 • Onsite

About The Position

The Associate Banker I plays a vital role in delivering TD’s relationship-driven banking experience. As a trusted guide and hospitality ambassador at the financial center, this role welcomes and directs clients, completes everyday banking transactions accurately and efficiently, and helps clients feel informed and supported as they work toward their financial goals. The Associate Banker identifies client needs, explains appropriate banking products and self-service solutions, and connects clients with relevant partners or specialists.

The role performs a broad range of client transactions and multi-step activities within established financial limits. It addresses routine requests using standard procedures and escalates non-standard issues. The Associate Banker also follows operational, anti-money-laundering, identification-verification, documentation, and other regulatory requirements to protect clients and the bank. The position is part-time, scheduled for 30 hours, and may include evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.
• Bilingual Russian or Georgian.

Responsibilities

• Welcome clients and manage in-person and phone traffic as the financial center’s first point of contact.
• Resolve client inquiries, address routine issues, and refer clients to appropriate partners or specialists.
• Deliver accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Build client relationships by identifying needs and opportunities and recommending appropriate solutions.
• Educate clients about banking products, services, and digital and self-service capabilities.
• Balance client needs with policy adherence, sound judgment, and risk awareness.
• Verify client identification and follow AML, authentication, data-integrity, and documentation standards.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive, collaborative team environment and participate in performance and development activities.
• Share insights, lessons learned, and best practices with the team.
• Act in accordance with TD’s code of conduct and ethical standards.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and recognition programs.
• Base salary and variable compensation or incentive awards may be available, subject to plan eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED