Relationship Banker I (30 Hours Weekly) - Bridgeport/Lafayette (Bilingual Spanish Preferred)

TD • Bridgeport, CT

1d • $24 - $33 • Onsite

About The Position

The Relationship Banker I is a banking professional who delivers TD’s relationship-driven banking experience by partnering with clients to help them achieve financial goals and improve their overall financial well-being. The role acquires and deepens client relationships through consultative engagement, product knowledge, and disciplined execution while meeting risk and regulatory standards.

Working in a bank location, the Relationship Banker engages clients through walk-in opportunities, lead management, and outbound outreach; discovers client needs; explains relevant options and risks; and provides personalized solutions and referrals. The role also offers ongoing guidance on TD products, services, and digital capabilities, supports mortgage-related inquiries and referrals, and follows applicable policies and procedures. This is a 30-hour-per-week position.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience.
• At least 1 year of experience engaging with clients in a service, sales, or relationship-building environment.
• Experience educating clients about products and services in a consultative manner.
• Ability to communicate clearly and effectively with clients and colleagues.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Sound judgment and problem-solving skills in client interactions.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training after hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS), as required for the role.
• Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
• Must be eligible for registration as a registered mortgage loan originator with NMLS under the SAFE Act.
• Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government agency or authority findings.

Nice To Haves

• Teller or cash-handling experience in a financial institution.
• Notary license, or ability to obtain one.
• Bilingual Spanish preferred.

Responsibilities

• Acquire new clients and deepen relationships through walk-in engagement, lead management, and outbound outreach.
• Conduct meaningful, goals-based discovery to understand clients’ needs and priorities.
• Explain relevant banking options, features, benefits, and potential risks in clear, transparent language.
• Recommend personalized solutions and next steps, connecting clients with appropriate products, services, or partners.
• Establish follow-up and provide ongoing guidance about TD products, services, and digital banking capabilities.
• Accept mortgage inquiries and refer clients for mortgage solutions or other residential lending activities.
• Resolve client concerns where possible and escalate issues when appropriate.
• Maintain accurate client information and documentation, follow authentication and identification-verification standards, and comply with policies, AML laws, and regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training, share best practices, collaborate with colleagues, and contribute to a positive and inclusive team environment.
• Participate in performance and development activities and take accountability for outcomes.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Base salary and possible variable compensation or incentive awards, including eligibility for cash and/or equity incentive awards through an incentive plan
• Training and onboarding
• Access to an online learning platform and mentoring programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED