About The Position

The Associate Auction Coordinator welcomes guests and collects customer information to ensure all pre-auction requirements are met before participants join an auction. The coordinator learns and shares knowledge about Auction.com programs and initiatives that support a positive auction experience. The role involves accurately entering sensitive buyer and seller information, multitasking in a fast-paced auction environment, and providing customer service to event attendees. The position requires attendance at all assigned auctions, events, and related training. Responsibilities may also include auction setup and teardown, entering winning-bidder information into the proprietary Auction Sync tablet application to prepare certificates of sale, auditing certificates prepared by other auction support team members, assisting with on-the-job training, and managing funds and bank deposits. Setup and teardown may require lifting up to 50 pounds.

Requirements

  • Accurately enter sensitive buyer and seller information.
  • Ability to multitask in a fast-paced auction environment.
  • Attend all assigned auctions, events, and related training opportunities.
  • Ability to lift up to 50 pounds for auction setup and teardown, where applicable.

Responsibilities

  • Attend all assigned auctions, events, and related training opportunities.
  • Collect guest and bidder information in accordance with state statutes and Auction.com policies and procedures.
  • Provide customer service to auction and event attendees, share information about Auction.com products and initiatives, and answer auction-related questions.
  • Guide attendees who seek information outside the role's scope of work.
  • Assist with auction setup and teardown; ability to lift up to 50 pounds may be required.
  • Enter winning-bidder information into Auction Sync to provide a certificate of sale.
  • Audit certificates of sale prepared by fellow auction support team members.
  • Assist with on-the-job training for registration and certificate-of-sale writing.
  • Manage funds and make bank deposits electronically or in person at the nearest branch.
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