About The Position

Auction.com is seeking an Associate Auction Coordinator to represent the company at live real estate auctions, traditionally held on courthouse steps. The role involves interacting with bidders, helping complete auction processes, and educating customers about how to participate. The territory is centered around Jonesboro, Georgia, with travel of up to two hours to courthouse auctions in surrounding areas. Auctions are held on the first Tuesday of each month. The role also includes required training sessions and administrative tasks, with additional resources and opportunities to improve skills while earning additional compensation. Auction days typically involve 4–8 hours of work. Average hours are 10–20 per month, but hours fluctuate and are not guaranteed. Team members must attend 3–6 training sessions per month, in person or remotely. After training, the employee may be eligible for promotion to Auction Coordinator 1, a role that manages auction and event functions independently and as part of a team.

Requirements

  • Enjoy customer service and interacting with and helping people.
  • Be tech-savvy and have strong technical troubleshooting skills.
  • Be proficient in Microsoft Office.
  • Have excellent listening, verbal, and written communication skills.
  • Be adaptable and able to quickly grasp new concepts.
  • Manage several assignments while achieving high performance.
  • Thrive in dynamic environments and think quickly.
  • Work independently and as part of a team while maintaining a team mindset.
  • Be comfortable leading and interacting with a crowd.
  • Communicate with customers patiently, clearly, and concisely.
  • Be open to feedback and coaching.
  • Have a high school diploma or equivalent.
  • Be able to lift up to 50 pounds when needed.
  • Be able to stand for long periods and work outside in all weather conditions.
  • Be able to regularly travel up to two hours to event locations in a personal vehicle.
  • Attend 3–6 training sessions per month in person or remotely.

Nice To Haves

  • Prior auction experience.

Responsibilities

  • Represent Auction.com and participate in live auctions.
  • Interact with bidders and help complete the tasks and processes required for successful auctions.
  • Educate customers about how to participate in auctions.
  • Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
  • Facilitate auction-day processes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Auctioneer and track bids.
  • Complete customer receipts and event reports.
  • Facilitate on-the-job training for event support roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.
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