Associate Administrator, AIDS Grants, Grants with Benefits

Jackson Health•Miami, FL

2d•Onsite

About The Position

The Associate Administrator manages a large, multifunctional service area to ensure efficiency and responsiveness while adhering to budgeted resource allocations. The role directs a multidisciplinary workforce and ensures services and outcomes meet standards established by accrediting, licensing, regulatory agencies, and the Public Health Trust. The Associate Administrator shares responsibility for effective working relationships across disciplines, ethical conduct, and respect for customers’ rights, while ensuring a consistent standard of care regardless of ability to pay. The position has a significant role in department or organizational budget administration or preparation. The role provides strategic, operational, personnel, fiscal, and performance-improvement leadership for its designated service area. It supports effective information management, regulatory compliance, patient care coordination, emergency preparedness, and organizational sustainability. Work is based in a fast-paced hospital and medical-office environment and includes frequent interaction with a diverse population.

Requirements

Bachelor's degree in a related field.
Generally, 5 to 7 years of related experience.
Management experience is required.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Effective oral and written communication skills.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound, independent judgment.
Knowledge and skill in using job-appropriate technology and software applications.
Valid license or certification when required for the job or specialty.
Ability to sit for extended periods; the role may also require frequent standing or walking and lifting or carrying objects weighing up to 20 pounds.
Close visual acuity for extended computer use and preparing and analyzing data and analytics.

Responsibilities

Promote customer service and implement customer-focused systems, processes, and behaviors.
Establish accountability systems for clinical, clerical, and support personnel to assess and address customer needs in a timely manner.
Develop and maintain effective working relationships with disciplines responsible for providing services.
Develop, communicate, implement, and evaluate the service area's mission, goals, and objectives, ensuring alignment with division, medical staff, and organizational goals.
Direct service-area operations with vision and initiative; respond to changes affecting the service area and Public Health Trust.
Model professional conduct consistent with organizational philosophies and make decisions in the best interests of the service area and Public Health Trust.
Develop and evaluate ongoing performance-improvement plans aligned with organizational plans; promote interdepartmental and interdisciplinary improvements in customer satisfaction, operating efficiency, and outcomes.
Provide time and resources for personnel to participate in performance-improvement activities and use an empowering management style.
Establish and direct information-management systems to collect, analyze, manage, and disseminate information for continuous improvement; communicate policies and procedures and keep the organization informed about relevant clinical, administrative, and environmental issues.
Ensure information processes are appropriate for the service area and compatible with internal and external systems and standards; use and analyze relevant technology and systems.
Recruit, retain, evaluate, and motivate staff; implement job-performance standards; support staff development, orientation, training, and mandatory education.
Maintain knowledge of laws, policies, procedures, and collective bargaining agreements affecting employees; ensure appropriate staffing and employee participation.
Delegate tasks while retaining accountability, enforce personnel policies fairly, and take progressive disciplinary action when warranted.
Plan and manage staff, materials, and facilities to meet budget objectives; understand budget development and reimbursement procedures and develop strategies to maintain or increase revenue while controlling expenses.
Participate in developing, implementing, and evaluating policies and programs for allocating and controlling fiscal, human, material, and informational resources; use Public Health Trust fiscal-management tools.
Develop and manage an emergency-preparedness plan consistent with Public Health Trust and community efforts.
Work with medical staff and other disciplines to develop, implement, monitor, and evaluate appropriate patient care; support case management and patient and family education.
Maintain knowledge of managed care and health-care delivery systems, and ensure operations comply with applicable guidelines.
Ensure continuity of care, early discharge planning, and effective use of Public Health Trust and community resources.
Maintain current knowledge of applicable County, State, and Federal requirements and ensure regulatory compliance.
Attend administrative meetings.
Support organizational sustainability efforts, including waste reduction and optimization, carbon neutrality, water and energy conservation, reduced use of harmful chemicals, Practice Greenhealth guidelines, sustainability goals, and environmentally preferred purchasing practices.
Perform other related duties as assigned.