Associate Administrator DMC Children’s Hospital

Conifer Health Solutions•Detroit, MI

1d•Onsite

About The Position

The Associate Administrator at Children’s Hospital of Michigan is responsible for developing management objectives and policies for assigned departments, monitoring results, interpreting objectives and procedures, and coordinating department activities with other areas within and outside the hospital. The role resolves resource-use issues with department heads and supports open communication among employees, medical personnel, patients, and families. The Associate Administrator evaluates departmental performance and the performance of key managers and supervisors; establishes and monitors operating budgets; assists Administration with special projects and strategic planning; and oversees administrative documentation and employee-related actions. The role ensures ethical and responsible operations, develops standard operating procedures with department heads, coordinates with other departments and medical staff, makes personnel decisions within the immediate scope of operations in accordance with established procedures, and approves expenditures within delegated authority. The position is a senior facility leadership role focused on quality, service, operational execution, financial performance, and collaboration across the hospital. It works with facility executives, physicians, managers, and home-office staff to pursue growth, improve processes, address challenges, and advance patient care. The Associate Administrator assumes COO responsibilities in the COO’s absence. Minimal travel is expected, with the ability to travel within the market. The selected candidate must pass a Motor Vehicle Records check.

Requirements

At least three years of progressively responsible hospital experience.
Undergraduate degree from a recognized, accredited institution.
Ability to act as liaison among administrative and medical staffs, the Board of Directors, and external stakeholders.
Ability to provide leadership, establish priorities, and develop and implement solutions.
Highly developed quantitative analysis expertise to support hospital goals and objectives.
Ability to understand physicians’ viewpoints and needs and work strategically in the best interests of patients and the hospital.
Strong reputation for sustained, inclusive, trust-based physician relations.
Proven success balancing cost and quality issues and partnering with medical staff on productivity improvements and initiatives.
Strong attention to detail and proven analytical and financial skills.
Ability to develop team momentum, enthusiasm, and pride and to work effectively as a team member.
High-level, complex problem-solving ability in group and one-on-one settings.
Capacity, maturity, stature, and communication skills to potentially assume a more senior hospital-system leadership role.
Ability to support staff development and performance in a supportive team environment.
Strategic thinking and the communication and leadership skills to carry out development plans.
Effective decision-making based on thoughtful determination and sound judgment.
Excellent interpersonal, listening, verbal, and written communication skills; comfort working with diverse constituencies.
Goal-oriented, fair-minded approach and ability to command respect and manage through influence.
Ability to establish trust and gain support when making difficult decisions.
High integrity, thoroughness, energy, and strong team orientation.
Openness to new ideas and solutions and willingness to solicit input from multiple sources.
Understanding of how hospital departments interrelate and commitment to helping them work effectively together.
Ability to bring diverse constituencies together around common goals and a shared vision.
High work ethic and expectations for performance; ability to delegate while holding others accountable.

Nice To Haves

MBA, MHA, or equivalent degree.
Ability and readiness to assume a more senior leadership role in a hospital system.

Responsibilities

Develop management objectives and policies for assigned departments, monitor results, and interpret objectives, policies, and procedures.
Coordinate assigned departments’ activities with other departments inside and outside the hospital.
Resolve resource-use problems with department heads and maintain open communication among employee groups, medical personnel, patients, and families.
Evaluate departmental performance and the performance of key managers and supervisors; address performance problems or needed changes promptly.
Establish operating budgets for assigned departments and monitor performance against budgets.
Assist Administration with special projects and short- and long-term strategic planning.
Complete administrative duties, including signing documents, preparing reports, completing performance appraisals, and handling other employee-related actions.
Ensure operations within the position’s scope are conducted ethically and responsibly.
Develop standard operating procedures with responsible department heads and coordinate with other departments and medical staff as needed.
Make final hiring and firing decisions for personnel within the immediate scope of operations, coordinating with upper management and Human Resources under established procedures.
Approve expenditures up to the authority established by upper management.
Set team and individual goals and action plans, communicate Balanced Scorecard metrics and targets, and drive corrective action where performance is lagging.
Oversee day-to-day operations and use facility financial and human resources in a quality- and cost-conscious manner.
Use quantitative, financial, and productivity analysis to support facility goals and operational decisions.
Understand business development and physician recruitment strategies and support operational improvement, quality, revenue, and volume growth.
Take decisive operational action in high-stakes situations and resolve barriers to success.
Assume COO responsibilities in the COO’s absence.
Build consensus across facility managers, physicians, and home-office staff and support current and future talent needs through assessment, recruitment, promotion, and development.
Work with facility executives to pursue growth, implement processes, and address challenges; provide ongoing feedback and performance assessment to direct reports.
Partner with medical staff to improve the quality and level of services provided.
Travel within the market as needed and pass a Motor Vehicle Records check.