Associate Administrator DMC Children’s Hospital

Tenet Executive Search•Detroit, MI

12h•Onsite

About The Position

The Associate Administrator at DMC Children’s Hospital of Michigan is responsible for developing management objectives and policies for assigned departments, monitoring results, interpreting objectives and procedures, and coordinating departmental activities with other hospital departments and outside organizations. The role resolves resource-use issues with department heads and maintains open communication among employee groups, medical personnel, patients, and families. The Associate Administrator evaluates departmental and key manager performance, establishes and monitors operating budgets, supports special projects and strategic planning, and oversees administrative processes, ethical operations, standard operating procedures, personnel decisions, and expenditures within delegated authority. The position also provides operational leadership in support of quality, service, financial performance, and organizational goals, and assumes COO responsibilities in the COO’s absence. The role works closely with hospital leaders, physicians, employees, and external stakeholders to strengthen operations, develop talent, improve performance, and advance patient care. The position is based in the Michigan market, with minimal travel and the ability to travel within the market required. The selected candidate must pass a Motor Vehicle Records check. Compensation is tailored to the selected candidate and includes a performance bonus and benefits, including relocation assistance.

Requirements

At least three years of progressively responsible hospital experience.
Undergraduate degree from a recognized, accredited institution.
Ability to serve as a liaison among administrative and medical staffs, the Board of Directors, and external stakeholders.
Ability to provide leadership, establish priorities, and develop and implement solutions.
Highly developed quantitative-analysis expertise to define and advance hospital goals and objectives.
Ability to understand physicians’ viewpoints and needs and act strategically in the best interests of patients and the hospital.
Strong reputation for sustained, inclusive, trust-based physician relations.
Demonstrated success balancing cost and quality and partnering with medical staff on productivity improvements and initiatives.
Strong attention to detail and proven analytical and financial skills.
Ability to build team momentum, enthusiasm, and pride, and to solve complex problems in group and individual settings.
Strategic thinking, effective communication, leadership, and follow-through on development plans.
Effective decision-making based on thoughtful consideration and sound judgment.
Excellent interpersonal, listening, verbal, and written communication skills; comfort working with diverse constituencies.
Goal-oriented, fair-minded, and able to command respect and manage through influence.
Ability to establish trust and support when making difficult decisions; high integrity, thoroughness, energy, and team orientation.
Openness to new ideas and ability to solicit input from diverse sources.
Understanding of how hospital departments are interrelated and commitment to effective collaboration.
Ability to bring diverse constituents together around shared goals and vision.
High energy, strong work ethic, results orientation, and high performance expectations.
Ability to delegate while holding others accountable for excellence and timely performance.
Ability to pass a Motor Vehicle Records check.

Nice To Haves

MBA, MHA, or equivalent degree.
Capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.

Responsibilities

Develop management objectives and policies for assigned departments, monitor results, and interpret objectives, policies, and procedures.
Coordinate assigned departments’ activities with other departments within and outside the hospital.
Resolve resource-use problems with department heads and maintain open communication with employee groups, medical personnel, patients, and families.
Evaluate departmental performance and the performance of key managers and supervisors; advise employees promptly when performance problems or needed changes arise.
Establish operating budgets for assigned departments and monitor performance against budgets.
Assist Administration with special projects and short- and long-term strategic planning.
Complete administrative duties, including signing documents, preparing reports, completing performance appraisals, and handling other employee-related actions.
Ensure operations within the position’s scope are carried out ethically and responsibly.
Develop standard operating procedures with responsible department heads and coordinate with other departments and medical staff as needed.
Make final hiring and firing decisions for personnel within the immediate scope of operations, coordinating with upper management and Human Resources according to established procedures.
Approve expenditures up to the level established by upper management.
Set team and individual goals and action plans, engage with stakeholders, and oversee day-to-day operations with attention to quality, cost, staffing, throughput, and supply costs.
Communicate Balanced Scorecard metrics and targets and develop action plans for areas that are not meeting goals.
Use quantitative and financial analysis to solve complex problems, define facility goals, and support operational decisions.
Take decisive operational action during crises and champion initiatives that improve operations, quality, revenue, and growth.
Assume COO responsibilities in the COO’s absence.
Build consensus across facility managers, physicians, and home-office staff; support talent assessment, recruitment, development, and promotion planning.
Work with facility executives and medical staff to pursue growth, implement processes, address challenges, and improve service quality.
Provide ongoing feedback and performance assessment for direct reports and course-correct as needed.
Travel within the market as needed.