Associate, Accounts Receivable

Alcon Research•Fort Worth, TX

7d•Onsite

About The Position

As an Accounts Receivable Analyst supporting our Surgical Finance and Accounting division, you will be trusted to apply the principles of accounting to analyze financial information and prepare financial reports in Fort Worth, TX. In this role, a typical day will include: Collect outstanding receivables in accordance with customer payment terms and contractual agreements while identifying and resolving invoice disputes. Proactively reduce bad debt exposure through effective collection strategies and management of aged receivables. Monitor customer payment performance, credit risk, and financial health, recommending adjustments to credit limits and risk classifications when appropriate. Partner with customers and internal stakeholders to improve accounts receivable performance and establish payment plans or special credit arrangements as needed. Analyze customer account activity, research credit histories, and prepare reports to support credit and collection decisions. Work closely with Accounts Receivable leadership to identify high-risk accounts and implement corrective actions before issues escalate. Ensure timely and accurate application of customer payments, partnering with Cash Application teams to resolve discrepancies and unapplied cash. Support month-end close activities, reporting requirements, audits, and compliance initiatives related to Credit and Accounts Receivable. Prepare routine and ad hoc reports on overdue balances, collection activities, and receivable trends. Lead or participate in cross-functional projects and process improvement initiatives designed to enhance efficiency, reduce risk, and improve customer experience. Resolve complex customer issues requiring coordination across Finance, Customer Service, Sales, and other internal teams. Provide guidance, training, and support to less experienced team members while contributing to a collaborative team environment.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
The ability to fluently read, write, understand and communicate in English

Responsibilities

Collect outstanding receivables in accordance with customer payment terms and contractual agreements while identifying and resolving invoice disputes.
Proactively reduce bad debt exposure through effective collection strategies and management of aged receivables.
Monitor customer payment performance, credit risk, and financial health, recommending adjustments to credit limits and risk classifications when appropriate.
Partner with customers and internal stakeholders to improve accounts receivable performance and establish payment plans or special credit arrangements as needed.
Analyze customer account activity, research credit histories, and prepare reports to support credit and collection decisions.
Work closely with Accounts Receivable leadership to identify high-risk accounts and implement corrective actions before issues escalate.
Ensure timely and accurate application of customer payments, partnering with Cash Application teams to resolve discrepancies and unapplied cash.
Support month-end close activities, reporting requirements, audits, and compliance initiatives related to Credit and Accounts Receivable.
Prepare routine and ad hoc reports on overdue balances, collection activities, and receivable trends.
Lead or participate in cross-functional projects and process improvement initiatives designed to enhance efficiency, reduce risk, and improve customer experience.
Resolve complex customer issues requiring coordination across Finance, Customer Service, Sales, and other internal teams.
Provide guidance, training, and support to less experienced team members while contributing to a collaborative team environment.