Associate Account Supervisor

Integrity Marketing Group•Farmington, UT

About The Position

The Associate Account Supervisor (AAS) is responsible for leading the development and execution of integrated marketing initiatives, with a strong focus on healthcare member marketing. This role serves as a strategic bridge between client stakeholders, internal strategy, creative, and compliance teams—ensuring that all deliverables are insight-driven, brand-aligned, and regulatory-compliant. The AAS plays a key leadership role in managing day-to-day account operations, mentoring junior team members, and translating complex business objectives into clear, actionable creative direction. This role supports large-scale, high-visibility campaigns with significant leadership exposure, requiring strong coordination across multiple stakeholders, tight timelines, and evolving priorities.

Requirements

5+ years of experience in account management, marketing, or advertising
Experience in healthcare or regulated industries (Medicare Advantage experience preferred; retention/member marketing experience a plus)
Proven ability to manage multiple projects and stakeholders in a fast-paced environment
Experience developing creative briefs, presentations, and client-ready materials
Exceptional communication, organization, and problem-solving skills
Meticulous attention to detail with the ability to manage shifting priorities and deadlines
Demonstrated experience using generative AI tools (e.g., ChatGPT, Microsoft Copilot, Claude, etc.) to support day-to-day workflows, content development, or project execution
Adaptable and willing to take on challenging tasks

Nice To Haves

Medicare Advantage experience preferred
Retention/member marketing experience a plus

Responsibilities

Serve as a primary day-to-day client contact with multiple client contacts, building trusted relationships through proactive communication and strategic guidance
Lead project intake, scope development, timelines, and execution across complex, multi-channel campaigns with multiple concurrent workstreams
Facilitate client meetings, present work, and synthesize feedback into clear next steps for internal teams
Ensure all deliverables align with client objectives, brand standards, and business goals
Contribute to the development of creative briefs by understanding market research and audience insights into actionable marketing decisions – particularly in client-facing strategic narratives
Partner closely with creative, strategy, and production teams to ensure work is on-brief and high quality
Supervise the creative development process of multi-channel campaigns
Provide clear, actionable feedback that balances client expectations with compliance and brand requirements
Manage iterative feedback cycles, ensuring accuracy and efficiency in a fast-paced environment
Guide tone, messaging, and visual direction—particularly for regulated member communications
Ensure marketing materials meet CMS Medicare guidelines and other regulatory requirements
Maintain accuracy of disclaimers, plan details, and mandated language across deliverables
Promote plain language and accessibility standards
Mentor and support junior team members, providing guidance on account management best practices
Improve workflows, documentation, and feedback processes to drive efficiency and quality
Contribute to internal training and knowledge sharing, particularly around Medicare marketing and compliance
Explore and implement new tools (including a willingness to use AI-driven solutions) to enhance team productivity and output