Account Supervisor

Adelphi Group • New York, NY

7d • $80,000 - $115,000 • Hybrid

About The Position

Provides specialized expertise in a specific field, working independently and leading projects of moderate risk and complexity. Mentors junior staff or manages projects to ensure successful execution and delivery. Possesses strong problem-solving skills to provide professional advice and solutions that align with and support the organization’s broader goals. Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes. Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

Requirements

• Specialized expertise in a specific field
• Ability to work independently
• Ability to lead projects of moderate risk and complexity
• Strong problem-solving skills
• Experience in integrated marketing, branding, media, communications, and customer experience initiatives
• Experience as a primary client contact
• Experience leading cross-functional collaboration
• Experience overseeing account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery
• Experience ensuring client satisfaction, profitability, and sustainable revenue growth

Responsibilities

• Mentors junior staff or manages projects to ensure successful execution and delivery.
• Provides professional advice and solutions that align with and support the organization’s broader goals.
• Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives.
• Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes.
• Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed