Associate Account Manager

Lyft•New York, NY

5d•$60,800 - $76,000•Hybrid

About The Position

Lyft Ads is building a transportation media network that includes in-app advertising, off-platform audience extension retargeting, and in-person experiential campaigns. The Associate Account Manager supports advertising partnerships by working with Account Executives to plan and execute campaigns from pitch through wrap, coordinating with Sales, Ad Operations, and other internal teams. The role also helps improve processes and tools that support efficient sales operations. Over time, the Associate Account Manager may independently manage accounts and take on more direct client communication. This position reports to the East Coast Account Management Lead. It is a hybrid role based in the office three days per week, on Mondays, Wednesdays, and Thursdays, with the option to work from anywhere for up to four weeks per year. The expected base pay range in the New York City area is $60,800–$76,000, excluding potential equity, bonus, and benefits.

Requirements

Bachelor of Arts or Bachelor of Science degree.
At least 2 years of experience in digital advertising sales, media planning, or campaign management.
Proficiency with Google Suite, particularly Google Sheets and Drive.
Exceptional communication, interpersonal, and organizational skills.
Outstanding attention to detail.
Ability to multitask and manage several campaigns throughout the advertising lifecycle.
Strong analytical and strategic thinking, including the ability to turn data into clear recommendations for sales teams and clients.
Self-motivated and proactive in finding solutions.

Nice To Haves

Exposure to ad-serving solutions.

Responsibilities

Support pre-sales RFP fulfillment and inventory management, including forecasting ad inventory against goals and checking the takeover and events calendar.
Maintain accurate pitched and booked inventory and campaign data in internal systems and CRMs.
Manage day-to-day post-sale tasks, including contract execution, creative services support, and campaign reporting.
Coordinate with Ad Operations, Legal, Product, Engineering, and other teams to meet internal and external needs.
Partner with Ad Operations to traffic and optimize direct ad campaigns using internal planning tools and an ad server, including ticketing, setup, scheduling, daily pacing, and delivery against Insertion Order parameters.
Build campaign and wrap reports, share insights with advertisers and internal teams, and support measurement studies when applicable.
Coordinate with Lyft Billing at the end of each billing cycle on campaign totals and ensure invoices are generated and delivered to advertising partners.
Join Account Executives in client and agency meetings, building relationships and taking on more client communication over time.
Learn and develop expertise in Lyft Ads products, targeting, and measurement capabilities.
Help improve processes and tools to increase day-to-day operational efficiency for the sales team.

Benefits

Medical, dental, and vision insurance options, with additional programs available when enrolled.
Mental health benefits.
Family-building benefits.
Child care and pet benefits.
401(k) plan with company match.
12 observed holidays.
Discretionary paid time off for salaried team members; 15 days of paid time off for hourly team members.
18 weeks of paid parental leave for biological, adoptive, and foster parents.
Subsidized commuter benefits.
Monthly Lyft credits and complimentary Lyft Pink membership.
Hybrid schedule with the flexibility to work from anywhere for up to four weeks per year.