Associate Account Manager - Morocco (Casablanca)
About The Position
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Requirements
- Fluent in Arabic + English
- Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry
- 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager
- Shown to be commercially motivated with an ability to adapt and achieve targets
- Self-starter and proactive approach
- Comfortable working in a fast-paced and changing environment
- Experience selling into SMB
- Excellent communication and listening skills
- Excellent time management
- High work ethic
- Problem-solving mindset
Nice To Haves
- If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement.
Responsibilities
- Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
