Associate Account Manager

MiQ • Los Angeles, CA

6d • Hybrid

About The Position

MiQ is looking for a sharp and driven Associate Account Manager to join their team. The candidate will help support the Account Management team with campaign management troubleshooting, while learning what it takes to run their own accounts. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The AAM will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with Sales, Trading, Product, and Analytics on some of the world’s most well known brands.

Requirements

• 0-2 years of advertising technology and/or media planning experience
• Interest in technology and aptitude to learn new tech quickly; detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
• Ability to share ideas, look for efficiency in process, and remain humble when learning from others
• Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building a plus!
• Alignment with MiQ's core values

Responsibilities

• Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing and performing as desired
• Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data
• Confirm all relevant information needed for a successful campaign is received as part of launch email (checklist provided) and troubleshoot any campaign challenges alongside team
• Schedule ongoing check-ins with team + client; ensure timely delivery of all client reporting and ad hoc requests
• Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency
• Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current
• Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes
• Proactively seeking opportunities to go above and beyond for clients and internal team members
• Open to receiving and trying new ideas, processes, or ways of working
• Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

Benefits

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed