Assistive Technology Professional

Numotion•Ashland, VA

17h

About The Position

The Assistive Technology Professional (ATP) evaluates, recommends, and provides customized Complex Rehabilitation Technology (CRT) to meet clients’ individual needs. Working with clients, families, therapists, and physicians, the ATP helps ensure appropriate equipment is provided to maximize independence and quality of life. The role requires an understanding of clinical conditions and rehabilitation equipment, along with the ability to assess complex mobility needs, develop individualized recommendations, coordinate procurement and delivery, and train clients and caregivers in equipment use. The ATP also manages client documentation, works toward annual sales goals, maintains required certifications and vendor eligibility, and stays current on funding requirements, products, manufacturers, and advances in rehabilitation technology. The position includes developing referral relationships, delivering excellent customer service, and following company policies, confidentiality requirements, and applicable federal regulations. Physical requirements include frequent computer use, occasional reaching and moving, lifting or moving up to 50 pounds, pushing or pulling up to 100 pounds as needed, and working overtime as needed. Reasonable accommodations may be made.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience.
Valid Assistive Technology Professional (ATP) certification.
Critical-thinking, interpersonal, and problem-solving skills to develop appropriate, individualized CRT equipment and intervention recommendations.
Working knowledge of compliant billing processes for rehabilitation or assistive technology equipment, such as Medicare and Medicaid.
Valid driver’s license.

Nice To Haves

At least one year of experience working with complex rehabilitation technology.
Ability to independently prioritize multiple tasks, responsibilities, and projects effectively.
Previous experience selling durable medical equipment (DME).
Extensive knowledge of clinical conditions affecting mobility, including spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
Comprehensive understanding of rehabilitation equipment, including power and manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
Ability to perform thorough and competent seating, mobility, assistive technology, and rehabilitation equipment evaluations.

Responsibilities

Conduct comprehensive assessments of clients’ needs, functional limitations, mobility goals, physical abilities, environments, and lifestyles, based on therapist findings and physician orders.
Collaborate with physicians, physical therapists, occupational therapists, speech-language pathologists, clients, and caregivers to develop individualized plans of care.
Recommend appropriate CRT equipment and interventions based on clients’ physical needs and mobility goals.
Manage or facilitate procurement from equipment specification through delivery.
Apply clinical, technical, and interpersonal skills to analyze complex mobility issues for individuals with disabilities.
Deliver and fit equipment, ensuring functional goals established during evaluation are met.
Train clients, families, and caregivers in the safe and effective operation, maintenance, and troubleshooting of equipment.
Complete and maintain accurate, timely documentation of client interactions.
Attain or exceed annual sales goals and objectives, and regularly review and report sales calls, outcomes, and opportunities.
Maintain certifications and licenses and complete required annual continuing education.
Maintain eligibility with vendor systems as required for continued facility access.
Stay current on funding requirements, contracted products and manufacturers, and technological advances in rehabilitation technology.
Develop and maintain relationships with new and existing referral sources.
Apply Numotion Leadership Principles and perform the job with integrity, compliance, and consistency with the company’s mission and values.
Protect employee and customer confidentiality and comply with company policies and federal regulations.
Provide excellent service to internal and external customers and address customer concerns.