Assistive Technology Professional

Numotion•Lubbock, TX
•$45,000 - $70,000

About The Position

The Assistive Technology Professional (ATP) evaluates, recommends, and provides customized Complex Rehabilitation Technology (CRT) to meet clients’ individual needs. The role works with clients, families, therapists, and physicians to select and deliver appropriate equipment that supports independence and quality of life. Success requires understanding clinical conditions and rehabilitation equipment, as well as clinical, technical, and interpersonal skills. The position also includes sales goals, referral-source relationship development, documentation, customer service, and adherence to compliance, confidentiality, and company policies.

Requirements

  • Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience.
  • Valid Assistive Technology Professional (ATP) certification.
  • Critical-thinking, interpersonal, and problem-solving skills to develop appropriate individualized CRT equipment and intervention recommendations.
  • Working knowledge of compliant billing processes for rehabilitation or assistive technology equipment, such as Medicare and Medicaid.
  • Valid driver’s license.

Nice To Haves

  • At least one year of experience working with complex rehabilitation technology.
  • Ability to independently and effectively prioritize multiple tasks, responsibilities, and projects.
  • Previous experience selling durable medical equipment (DME).
  • Extensive knowledge of mobility-related clinical conditions, including spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
  • Comprehensive understanding of rehabilitation equipment, including power and manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
  • Working knowledge of compliant billing processes for rehabilitation or assistive technology equipment, such as Medicare and Medicaid.
  • Ability to perform thorough and competent seating, mobility, assistive technology, and rehabilitation equipment evaluations.

Responsibilities

  • Conduct comprehensive assessments of clients’ needs, functional limitations, mobility goals, physical abilities, environments, and lifestyle considerations, using therapist findings and physician orders.
  • Collaborate with physicians, therapists (PT, OT, SLP), clients, and caregivers to develop individualized plans of care for mobility goals.
  • Recommend appropriate CRT equipment and interventions based on clients’ physical needs and mobility goals.
  • Manage or facilitate procurement from equipment specification through delivery.
  • Apply clinical, technical, and interpersonal skills to analyze complex mobility needs for people with disabilities.
  • Deliver and fit equipment, ensuring evaluation-based functional goals are met.
  • Train and educate clients, families, and caregivers on safe and effective equipment operation, maintenance, and troubleshooting.
  • Complete and maintain accurate, timely documentation of client interactions.
  • Meet or exceed annual sales goals and objectives.
  • Review and report sales calls, outcomes, and opportunities.
  • Maintain certifications and licenses and complete required annual continuing education.
  • Maintain eligibility with vendor systems as required for continued facility access.
  • Keep current on funding requirements, contracted products and manufacturers, and technological advances in rehabilitation technology.
  • Develop and maintain relationships with new and existing referral sources.
  • Perform work in accordance with Numotion Leadership Principles, integrity, compliance requirements, and company values.
  • Protect employee and customer confidentiality and comply with company policies and federal regulations.
  • Provide excellent service to internal and external customers and address customer concerns.
  • Work overtime as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k)
  • Life insurance
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