Assisted Living Director

MBK Senior Living•Modesto, CA

About The Position

The Director of Assisted Living manages a care team prepared to provide respectful, dignified, high-quality care to assisted living residents. The role supports residents’ physical and emotional health, safety, and well-being, recognizing each resident’s potential to thrive despite changes associated with aging and illness. The Director hires, trains, supervises, and manages staff, and ensures care is delivered in accordance with applicable federal, state, and local regulations, company policies, and MBK’s principles and core values. The position oversees resident evaluations and service plans, care-team education, staffing and daily assignments, community and family outreach, and departmental administrative and financial responsibilities. The Director also participates in on-call rotations, may provide direct caregiver coverage, and may serve as Manager on Duty. The role requires working across departments and maintaining a safe, supportive environment for residents, team members, and guests. This is a 40-hour-per-week position scheduled Sunday through Thursday. The listed annual pay is $73,000–$74,000. The work involves moving throughout the community and between neighborhoods, and traveling within 50 miles of the community to conduct assessments and evaluations.

Requirements

Associate degree or certificate in Gerontology, Social Services, Business Administration, or a similar field.
Current First Aid and CPR certification.
Nurse’s Aide or similar certification if required by state regulations.
At least one year of related work experience in a similar management role with supervisory experience in a similar industry or work environment.
Ability to manage and respond effectively to resident behaviors, including verbal and physical expressions, while maintaining a safe environment.
Basic knowledge of Alzheimer’s disease and related dementia.
Completion of required background clearances and health screening, and negative TB test results within seven days of employment; the TB test must be from within the last six months.
Valid class of driver’s license required by the state, and valid insurance or a reliable method of transportation for resident assessments.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and standard office equipment.
Excellent English communication skills, including speaking, writing, and reading; comfort speaking publicly and presenting to small groups.
Ability to make sound independent decisions, remain calm in stressful or emergency situations, and deal tactfully and professionally with personnel, residents, family members, and guests.
Strong organizational, problem-solving, and time-management skills.
Ability and willingness to work independently without day-to-day oversight and supervision.
Ability to present a positive and professional image.
Ability to meet the physical requirements of the role, including standing, walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Ability to move throughout the workday within the community and between neighborhoods; lift and carry up to 50 pounds and push up to 250 pounds as necessary; and assist with resident transfers or movement in emergencies.
Ability to travel within 50 miles of the community to perform assessments and evaluations.

Nice To Haves

Bachelor’s degree in Psychology, Social Services, Gerontology, Social Work, Nursing, Recreational Therapy, or Management.
Prior experience working with people with dementia.

Responsibilities

Interview, hire, train, set goals and timelines for, monitor, and evaluate Caregivers; provide ongoing coaching.
Ensure ongoing training and education for community team members in accordance with governing requirements and MBK policies.
Assist with pre-move-in evaluations for prospective assisted living residents.
Ensure resident Lifestyle Survey Interviews are completed according to MBK policy.
Contribute to quality improvement and regular reviews of resident service plans, including input from the care team.
Alert the Director of Health Services to changes in residents’ physical or emotional health and to the department’s ability to meet their needs.
Coordinate with other community departments so assisted living residents receive available services that enhance their quality of life.
Support community marketing through positive interactions and liaison work with families, outside health service providers, and the greater community.
Coordinate and lead family and community education programs, support groups, and external outreach events.
Oversee care-team staffing, scheduling, and daily assignments to meet resident needs.
Maintain on-call rotations and fill in as a Caregiver when necessary to ensure continuity of care.
Serve as a key management team member and Manager on Duty when necessary.
Manage the annual budget, meet monthly financial goals, and control labor and expenses.
Complete administrative duties accurately and on time, including expense reports, invoice submissions, and team member evaluations.
Maintain a safe and secure environment for staff, residents, and guests in accordance with established standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies, including those concerning resident rights.
Promote teamwork and open communication through mentoring, coaching, and recognition programs aligned with MBK principles and core values.
Perform other duties or special projects as assigned or requested by the Supervisor.

Benefits

Competitive salaries.
Leadership development and live in-person, virtual, individual, and group training.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team Member Discount Programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent-care Flexible Spending Accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and Accidental Death & Dismemberment coverage.
For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.