Assistant Warehouse Manager Dual Property

Boomtown Casino Biloxi•Biloxi, MS

11d

About The Position

The Assistant Warehouse Manager supports warehouse operations for Boomtown Casino Biloxi and Hollywood Casino Gulf Coast. The role supervises warehouse staff and helps manage daily operations, schedules, staffing, budgets, performance objectives, and customer service standards. It assists with receiving, inspecting, recording, storing, and distributing materials and supplies between departments and properties, as well as processing carrier shipments and checking in, stocking, and delivering food and beverage goods. The position also helps ensure equipment is maintained, OSHA standards and regulatory requirements are followed, and company assets and confidential information are protected. Supervisory duties include developing and training staff, supporting employee engagement, evaluating performance, and recommending staffing, scheduling, coaching, and disciplinary actions.

Requirements

Must be at least 21 years of age.
Associate degree in a related field and at least two years of receiving/distribution or equivalent discipline experience, or an equivalent combination of education and experience.
Previous receiving/distribution experience.
Knowledge of forklifts, lift trucks, and receiving equipment.
Excellent organizational and communication skills.
Ability to perform the physical duties of warehouse and receiving team members during emergencies.
Proficiency in Microsoft Excel and Word.
Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to operate a manual- and automatic-transmission automobile.
Valid driver’s license in the state of residence, a clean driving record, and the ability to keep the license on their person at all times.
Ability to write reports and business correspondence and present information to groups of managers, clients, customers, and the general public.
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
Ability to read and interpret English-language safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English.
Ability to apply commonsense understanding to written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
Ability to qualify for licenses and permits required by federal, state, and local regulations.
Successful completion of applicable responsible alcohol service training.
Acceptable driving history as determined by Penn Entertainment’s auto insurance carrier.

Responsibilities

Supervise warehouse staff and support the overall daily management of staff.
Support and manage operational goals and monitor performance and profit objectives.
Create effective schedules, manage labor costs, meet staffing objectives, and support guest satisfaction.
Assist with the departmental budget process, provide recommendations, support budget initiatives, and report budget concerns to the manager.
Assist with transferring and transporting materials between and within departments and properties, including office furniture, records, and recycling.
Protect and preserve company assets.
Assist with inspecting incoming materials for correctness and defects and arrange returns of defective materials.
Assist with ordering supplies and equipment after receiving manager approval.
Ensure receipts are accurately recorded and verify vendor invoices for accuracy, noting discrepancies.
Process incoming and outgoing UPS, USPS, and FedEx items.
Check in, stock, and deliver food and beverage goods.
Complete barback-related tasks as needed.
Ensure the team has the tools needed to complete tasks and that equipment is in working order.
Assist in ensuring OSHA standards are followed.
Promote superior customer service, ensure team members follow service standards, address service issues, and support department customer service goals.
Ensure regulatory compliance within the area of responsibility and report potential issues to management.
Maintain confidentiality in departmental and company matters.
Support staff development and training programs and rewards and recognition initiatives.
Evaluate team members and provide constructive performance feedback.
Recommend staffing, including interviewing and hiring, and scheduling to meet business needs.
Manage work procedures and expedite workflow.
Recommend employee performance actions, including discipline, coaching, and counseling.