Free People Assistant Visual Manager

Urban Outfitters•Los Angeles, CA

1d•Onsite

About The Position

The Assistant Visual Manager works in collaboration with the store team to support selling, service, and store operations, with an emphasis on merchandising and display. The role helps create an inspiring, dynamic visual experience for customers and represents the Free People brand. The position combines team leadership and employee development with visual planning and execution, business operations, and communication. The Assistant Visual Manager helps drive an engaging customer experience, supports store talent and daily processes, and maintains visual and operational priorities in line with company expectations.

Requirements

Love for the Free People brand.
At least 1 year of store visual merchandising and leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging visual experience for Free People customers.
Involve the team in selling and visual initiatives that enhance customer experience and encourage personalized service, product recommendations, and authentic customer connections.
Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
Train employees on store processes, merchandise placement, and standards, and provide timely, specific feedback.
Participate as manager-on-duty, driving engagement across zones through communication, adaptability, collaboration, decision-making, and multitasking.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines; use reporting tools to identify opportunities in product placement, outfitting, and stock levels.
Drive shipment and omnichannel processes to prioritize product delivery to customers, and plan execution and recovery for sell-through and markdowns.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Promote inclusive, people-first communication and encourage open dialogue, follow-through, and employee support.
Respond to interoffice communications and ensure company information reaches the store team.
Share product knowledge, current trends, visual priorities, and brand messaging in daily team meetings.
Provide global product and visual feedback to the Store Manager and District Manager, and submit store environment photos showing merchandising and display updates.
Foster communication and teamwork to balance operational and visual priorities and facilitate problem-solving.