Free People Assistant Visual Manager

Urban Outfitters•Montclair, NJ

1d•Onsite

About The Position

The Assistant Visual Manager supports the store’s selling, service, and operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role acts as a brand ambassador and works with store leadership and employees to deliver personalized service, strengthen customer relationships, and create a compelling store environment through marketing, merchandising, display, and outfitting. The Assistant Visual Manager trains and supports the team, participates as manager-on-duty, and helps recruit, hire, onboard, and retain talent. The role manages visual direction from planning through execution, supports daily store operations and shipment and omni processes, and helps maintain safety, inventory accuracy, and company standards. It also promotes inclusive communication, shares product and visual information with the team, and provides product and visual feedback to store and district leadership.

Requirements

Love for the FP brand.
At least 1 year of store visual merchandising and leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for customers.
Involve the team in selling and visual initiatives that enhance the customer experience and encourage personalized service and authentic customer relationships.
Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
Train the team on store processes, merchandise placement, and standards, and provide timely, specific feedback.
Participate as manager-on-duty by driving engagement in each zone, fostering a collaborative selling environment, and making decisions while managing multiple tasks.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines.
Use reporting tools to identify business opportunities involving product placement, outfitting, and stock levels.
Drive shipment and omni processes to prioritize delivery of product to customers and plan execution and recovery of sell-through and markdowns.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Promote inclusive, people-first communication and ensure employees are heard and supported.
Respond to interoffice communication and share company information, product knowledge, current trends, visual priorities, and brand messaging with the team.
Provide global product and visual feedback to the Store Manager and District Manager, and submit store environment photos highlighting merchandising and display updates.
Foster communication and teamwork to balance operational and visual priorities and facilitate problem-solving.