AVP, Benefits Strategy & Governance

Voya Financial•Boston, MA
•$180,000 - $220,000

About The Position

The Assistant Vice President, Benefits Strategy & Governance is an enterprise leader responsible for the design, governance, execution, and evolution of Voya’s health, wealth, retirement, and pension strategies. The role partners with the VP of Benefits and leaders across HR, Finance, Legal, Risk, Procurement, Technology, and the businesses to develop a benefits portfolio supporting employee well-being, financial security, workforce engagement, and Voya’s long-term talent strategy. The AVP leads the governance and performance of Voya’s benefits ecosystem, including health and welfare programs, retirement plans, pension strategy, financial well-being offerings, vendor partnerships, compliance programs, and participant experience. The role also connects employee, client, and market insights with Voya’s product and business leaders to help inform the company’s industry presence and the evolution of its health, wealth, and retirement solutions. The role leads and develops a benefits team, builds influential enterprise partnerships, and leads changes to benefit programs arising from transformations, acquisitions, integrations, and divestitures. The ideal candidate balances innovation, governance, employee experience, financial stewardship, and operational discipline while shaping how Voya supports its employees and strengthens its industry presence.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • At least 15 years of progressive experience in Benefits, Total Rewards, Retirement, Pension, Finance, HR Operations, or a related field.
  • Significant experience leading enterprise benefits strategy, governance, and vendor management.
  • Deep knowledge of health and welfare plans, retirement plans, pension programs, fiduciary responsibilities, and regulatory requirements.
  • Experience presenting to executive leaders, fiduciary committees, and governance bodies.
  • Strong financial acumen, including business case development, cost analysis, forecasting, and program performance measurement.
  • Executive presence, strategic thinking, sound judgment, negotiation capability, and ability to influence across a complex matrix.

Nice To Haves

  • Advanced degree.
  • CEBS or another relevant professional designation.

Responsibilities

  • Develop and execute Voya’s enterprise benefits strategy across health, wealth, retirement, pension, and financial well-being programs.
  • Create multi-year roadmaps aligning benefits investments with business priorities, workforce needs, employee value proposition, and talent strategy.
  • Evaluate workforce trends, employee insights, regulatory developments, market practices, and emerging innovations to inform program design.
  • Lead benchmarking, financial analysis, and business case development for new programs, plan changes, and strategic investments.
  • Advise senior leaders on benefits design, cost, risk, employee impact, and expected outcomes.
  • Own the strategic direction of defined contribution, pension, deferred compensation, and financial well-being programs.
  • Partner with Finance, Treasury, Investments, Legal, Risk, and external advisors on pension strategy, funding considerations, fiduciary governance, and regulatory oversight.
  • Advance initiatives that improve employee retirement readiness, financial literacy, and long-term financial security.
  • Evaluate opportunities to use Voya’s products, capabilities, data, and thought leadership to strengthen employee outcomes and employer brand.
  • Lead strategic design and optimization of health, wellness, disability, life insurance, leave, and reimbursement programs.
  • Develop strategies to improve employee health outcomes and access while balancing affordability, sustainability, and cost management.
  • Use utilization, financial, experience, and market data to inform plan design and investment decisions.
  • Champion a simple, connected, and inclusive employee benefits experience.
  • Establish and lead governance processes for benefit plans, policies, vendors, fiduciary responsibilities, audits, and reporting.
  • Ensure effective retirement, pension, and health plan committee structures, decision rights, documentation, and oversight.
  • Partner with Legal, Compliance, Internal Audit, and Risk to maintain strong controls and regulatory compliance.
  • Oversee plan documents, amendments, participant disclosures, regulatory filings, required notices, and governance materials.
  • Lead benefits-related reporting and presentations for executive leadership and governance committees.
  • Serve as executive relationship leader for strategic benefits partners, consultants, administrators, and service providers.
  • Set vendor strategies focused on service excellence, innovation, participant outcomes, risk management, and cost optimization.
  • Lead vendor selection, negotiations, contracting, renewals, performance reviews, and escalations with Procurement and Legal.
  • Establish measurable service, experience, operational, financial, and compliance outcomes for vendors.
  • Identify opportunities to simplify, consolidate, enhance, or transform vendor relationships.
  • Represent Voya in benefits, retirement, financial well-being, and employer forums with consultants, peers, and external organizations.
  • Translate employee needs, workforce trends, and program insights into feedback for Voya’s product, retirement, wealth, and benefits leaders.
  • Monitor market developments and bring outside-in thinking to program strategy and enterprise decision-making.
  • Help strengthen Voya’s reputation as an employer of choice and an industry leader in health, wealth, retirement, and financial well-being.
  • Lead and develop a high-performing benefits team focused on strategy, governance, operations, and employee experience.
  • Create clear accountability, decision rights, operating rhythms, and development opportunities across the team.
  • Build influential partnerships across HR, Finance, Legal, Procurement, Technology, Risk, Compliance, and the businesses.
  • Lead enterprise transformations, acquisitions, integrations, divestitures, and other changes impacting benefit programs.
  • Design the employee benefits experience around employee and family needs, remove friction, and translate insights into better outcomes and relevant business feedback.
  • Use data, AI, automation, and digital tools to simplify benefits delivery, improve decision-making, identify emerging needs, and create scalable employee experiences.
  • Build a high-performing team, raise expertise and accountability, and create clear ownership across strategy, governance, and delivery.
  • Maintain disciplined governance, strong controls, accurate administration, effective risk management, measurable vendor performance, and consistent execution.

Benefits

  • Health insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • Life insurance plans
  • 401(k) savings plan with company matching contributions up to 6%
  • Employer-paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250 per year
  • 20 days of paid time off
  • Nine paid company holidays
  • Flexible Diversity Celebration Day
  • 40 hours of paid volunteer time per calendar year
  • Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives, based on the role and achievement of performance objectives
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