AVP Retirement & Wealth Strategy

Manulife•Boston, MA
•CA$129,800 - CA$241,200•Hybrid

About The Position

Global Wealth & Asset Management (GWAM) is a key growth segment for Manulife, operating Retail, Retirement, and Institutional channels and serving markets in North America, Asia, and Europe. The Retirement & Wealth business serves more than 6 million customers worldwide and is a key contributor to GWAM earnings. Reporting to the Head of GWAM Strategy & Transformation, the AVP, Retirement & Wealth Strategy is a member of the finance and strategy team and a catalyst and contributor to the global franchise’s strategy, growth, and transformation. The role acts as a trusted advisor to the Retirement & Wealth Leadership Team, providing insights to support strategy development and execution. It manages strategy professionals and works with global and regional leaders, Finance partners, and Portfolio Governance & Oversight to advance strategic priorities and monitor delivery. The position also leads communications about strategy and progress for internal senior audiences and external audiences. The role is advertised as an existing vacancy and is based in a hybrid working arrangement. The posted salary range for Toronto, Ontario is CAD $129,800–$241,200; applicants applying in Massachusetts are provided a separate USD salary range of $156,700–$290,900. Incentive compensation may also be available, tied to business and individual performance.

Requirements

  • At least 12 years of relevant, progressively senior experience in Strategy, Transformation, or Consulting.
  • Strong experience in the wealth and asset management industry.
  • Ability to work independently, obtain relevant information, and work across silos.
  • Ability to handle difficult situations and manage escalations efficiently.
  • Strong business acumen and comprehensive knowledge of the Retirement & Wealth operating model in North America.
  • Ability to connect information and quickly identify and surface relevant patterns and issues.
  • Political astuteness, situational sensitivity, and ability to influence.
  • Exceptional organization and project management skills.
  • Emotional intelligence and the ability to demonstrate judgment, discretion, and diplomacy.
  • Ability to understand leadership pressures associated with organizational change and find ways to lessen them.
  • Results orientation, multitasking and prioritization across initiatives, accountability-driving ability, and creativity in developing solutions where blueprints may not exist.
  • Outstanding communication skills, including the ability to explain complex business problems in simple, impactful language.
  • Ability to develop a clear position or point of view on key business questions and issues.
  • Experience managing teams directly and indirectly through influence.

Responsibilities

  • Analyze key business priorities and generate insights that prompt executive action and create value for Retirement & Wealth.
  • Build and maintain strategy for the channels and engage global and regional Leadership Teams in strategy development.
  • Translate strategy into actionable priorities and work with regional Leadership Teams to drive execution and accountability.
  • Establish cross-functional collaboration and engagement, focusing on execution and business readiness in support of the global Retirement & Wealth strategy.
  • Partner with Portfolio Governance & Oversight to ensure the project book aligns with the agreed strategic roadmap.
  • Work with Finance partners to monitor strategy execution and delivery, identify intervention needs, and recommend pivots where needed.
  • Manage strategy professionals supporting Retirement & Wealth strategy and transformation.
  • Align strategic goals with competitive and market intelligence to ensure they are aspirational and achievable.
  • Lead communications for the Board of Directors, Executive Leadership Team, Transformation Delivery Team, and other senior audiences.
  • Develop communications materials for external audiences, including analyst meetings and calls, rating agency presentations, and external conferences.
  • Assist in developing the internal Retirement & Wealth communications plan to communicate progress against strategic priorities.

Benefits

  • Eligible employees may receive customizable health, dental, mental health, vision, short- and long-term disability, and life and AD&D insurance coverage.
  • Adoption/surrogacy and wellness benefits.
  • Employee and family assistance plans.
  • Retirement savings plans, including pension and a global share ownership plan with employer matching contributions.
  • Financial education and counseling resources.
  • Paid time off in Canada, including holidays, vacation, personal, and sick days, and statutory leaves of absence.
  • Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
  • Flexible environment emphasizing well-being and inclusion.
  • Learning and career growth support.
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