Assistant Manager, Transportation

Gordon Food Service•Concord, NC

1d•Onsite

About The Position

The Assistant Transportation Manager supports Gordon Food Service drivers in serving customers by training new drivers and providing ongoing coaching to all drivers. The role provides input to the Transportation Manager on driver performance and plans for continuous improvement. It may include route balancing and assignment, temporary routing, dispatching, equipment assignments, and backhaul scheduling. The position also facilitates or assists with regular driver meetings and ensures compliance with applicable transportation regulations and requirements. The role includes leadership and team-management duties, such as mentoring and motivating staff, assisting with interviewing, hiring, training, retention, performance assessments, recognition, and disciplinary actions. The Assistant Transportation Manager regularly rides with drivers to coach and train them and serves as a backup driver to cover vacations, illness, and other absences. The position may support other divisions with a minimum commitment of two consecutive weeks. This position is based at 6200 Gordon Food Service Drive, Concord, North Carolina. The schedule is nights and requires flexibility, including Sundays. Drivers may be required to operate delivery vans and tractor-trailer commercial motor vehicles and to operate a two-wheeler carrying loads weighing up to 350 pounds.

Requirements

At least 21 years of age.
High school diploma or GED equivalent.
Commercial Driver License, Group A designation (CDL-A), with a Double Trailer endorsement (CDL-AT).
Two to three years of previous transportation experience, or an equivalent combination of education, training, and experience.
Clean driving record meeting DOT and Gordon Food Service standards.
Successfully pass a drug test and background check.
Knowledge of DOT, OSHA, Smith System (Keys to Safe Driving), and dispatch procedures.
Ability to read, write, and communicate in English to handle labels, pick lists, scanners, signage, company information, paperwork, and verbal instructions.
Good written and verbal communication, problem-solving, decision-making, customer-service, and interpersonal skills.
Good time-management and organizational skills.
Ability to be courteous, motivated, flexible, open-minded, visionary, enthusiastic, encouraging, and able to delegate responsibilities.
Basic understanding of DOT, OSHA, EEOC, and BWC regulatory agencies and applicable laws.
Working knowledge of handheld devices, delivery systems, backhaul systems, and dispatch responsibilities.
Knowledge of spreadsheet, word-processing, presentation, email, and internet software applications.
Ability to operate a delivery van and tractor-trailer commercial motor vehicle.
Ability to operate a two-wheeler carrying a load weighing up to 350 pounds.
DOT Drug and Alcohol Clearinghouse registration and electronic consent are required for consideration.

Responsibilities

Mentor, motivate, and develop staff, serving as a role model and resource.
Assist with interviewing, hiring, training, and retaining transportation associates.
Assist the Transportation Manager with staff performance assessments; initiate recognition or disciplinary action when appropriate.
Analyze vehicle, driver, and route assignments to improve utilization, efficiency, and costs.
Ride with drivers regularly to provide coaching and training.
Cover routes as a backup driver during vacations, sick leave, and other absences.
Perform administrative duties assigned by the Transportation Manager.
Act as a liaison among Sales Service Drivers, Sales, and customers to identify service issues and possible solutions.
Support other divisions when needed, with a minimum commitment of two consecutive weeks.
Ensure compliance with administrative policies, procedures, safety rules, and governmental regulations.
Support departmental goals and perform other duties as assigned.
May balance and assign routes, arrange temporary routing, dispatch drivers, assign equipment, and schedule backhauls.
Facilitate or assist with regular driver meetings.
Ensure compliance with pertinent DOT, federal, state, and local regulations and requirements.