Assistant to the General Manager

The Glass Guru of Honolulu•Pearl City, HI

7h•$20 - $24•Onsite

About The Position

The Glass Guru is seeking a friendly, dependable, and organized Administrative Assistant to support its office and field team. The position helps keep glass and window projects moving smoothly, from the first customer inquiry through scheduling and job completion. The role involves customer communication, scheduling, project documentation, records management, material-order tracking, and general administrative support. Work location is in person.

Requirements

High school diploma or equivalent.
Strong organization, attention to detail, and follow-through.
Friendly, professional phone manner and clear written and verbal communication.
Proficiency in Microsoft Word and Excel, with the ability to learn scheduling and customer management software.
Ability to manage multiple priorities and work effectively with an office and field team.

Nice To Haves

Two or more years of administrative or customer service experience preferred.
Experience in glass, windows, construction, or home services is helpful but not required.

Responsibilities

Answer incoming calls and emails, assist customers, and direct inquiries to the appropriate team member.
Schedule estimates, service appointments, and installations.
Coordinate with customers, technicians, and vendors regarding schedules, job details, and updates.
Prepare and organize estimates, invoices, work orders, and other project documents.
Maintain accurate customer records and digital and physical files.
Assist with tracking material orders and delivery dates.
Follow up on customer inquiries and outstanding paperwork.
Order office supplies and provide general administrative support.