Assistant TLC Leader

TireHub•Waukesha, WI

About The Position

The Assistant TLC Leader manages all aspects of facilities and “back shop” operations, including the inbound and outbound flow of products, with a focus on safety and customer service. The role helps ensure company assets are protected, the distribution center remains safe and clean, and corporate operational policies and procedures are followed. The Assistant TLC Leader acts as TLC Manager in their absence and opens or closes the facility as required. The position reports to the TLC Leader and may perform additional responsibilities as requested. The role requires a Monday-through-Saturday schedule with fluctuating day-shift hours. Extended day, evening, and weekend work, including Saturdays, may be required based on business needs, potentially with little or no advance notice. Work takes place in settings ranging from non-climate-controlled warehouses to customer locations, and may involve operating equipment, handling hazardous materials, and wearing protective equipment. Driving at night or in inclement weather may be required. TireHub describes its core commitments as being Approachable, Adventurous, Relentless, and Speedy. The role also emphasizes strategy execution, financial management, results, customer focus, work-process improvement, culture, care for Hubbers, collaboration, and communication.

Requirements

At least 5 years of applicable work experience, with a strong focus on operations and warehouse management.
Experience with KPI management.
Supervisor or management experience.
Demonstrated ability to effectively manage projects and teams.
Process-improvement experience.
Experience driving day-to-day operations in a warehouse environment.
Logistics excellence.
Ability to lift, pull, push, and/or move tires weighing up to 50 pounds or more, with or without mechanical assistance, following standard operating and safety procedures.
Regular ability to stand, walk, kneel, bend, crawl, climb, and balance.
May be required to handle hazardous materials and wear protective equipment such as gloves and protective eyewear.
Specific vision abilities may include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Must meet the stated equipment compatibility limits of no more than 400 pounds in weight or 6 feet 3 inches in height; reasonable accommodations will be reviewed under applicable law.
Availability for extended day, evening, and weekend work, including Saturdays, as duties demand; driving at night or in inclement weather may be required.

Nice To Haves

Bachelor’s degree in operations, supply chain, or an equivalent field.
MBA or equivalent graduate degree preferred.

Responsibilities

Manage all aspects of facilities and back-shop operations.
Manage the inbound and outbound flow of products.
Maintain a safe, clean working environment.
Ensure company assets are properly protected.
Ensure adherence to corporate operational policies and procedures.
Act as TLC Manager in the TLC Leader’s absence.
Open and close the facility as required.
Perform additional responsibilities as requested.
Execute strategic plans through tactical actions and manage operational priorities.
Track and use measures to manage team and individual performance; provide initial and ongoing team training.
Develop customer relationships and lead the team in delivering exceptional service.
Promote safe work practices and continuous improvement.
Develop direct reports, support employment decisions, and hold team members accountable.
Collaborate with functional leaders and communicate clearly across the organization.