Assistant TLC Leader
About The Position
The Assistant TLC Leader manages all aspects of facility and “back shop” operations, including the inbound and outbound flow of products, with a focus on safety and customer service. The role ensures that company assets are protected, the distribution center remains safe and clean, and corporate operational policies and procedures are followed. The Assistant TLC Leader acts as the TLC Manager in their absence, opens and closes the facility as required, and performs additional responsibilities as requested. The position calls for leadership in executing strategic plans, managing financial and operational performance, driving results and customer service, improving work processes, supporting TireHub’s culture, developing and holding teams accountable, collaborating across functions, and communicating effectively. The role works fluctuating day-shift hours Monday through Saturday; extended day, evening, and weekend work, including Saturday, may be required as operational needs demand.
Requirements
- Minimum of 5 years of applicable work experience, with a heavy focus on operations and warehouse management.
- Experience with KPI management.
- Supervisor or management experience.
- Demonstrated track record of effectively managing projects and teams.
- Process improvement experience.
- Experience driving day-to-day operations within a warehouse environment.
- Logistics excellence.
- Ability to lift, pull, push, and/or move tires weighing up to 50 pounds or greater, with or without mechanical assistance, following standard operating and safety procedures.
- Regular ability to stand, walk, kneel, bend, crawl, climb, and balance.
- May be required to handle hazardous materials and wear protective equipment such as gloves and protective eyewear.
- Specific vision abilities may include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
- Must not exceed 400 pounds in weight or 6 feet 3 inches in height to meet physical compatibility requirements for equipment and safety restraints; reasonable accommodations will be reviewed under applicable law.
Nice To Haves
- Bachelor’s degree in operations, supply chain, or an equivalent field.
- MBA or equivalent graduate degree.
Responsibilities
- Manage all aspects of facility and back-shop operations.
- Manage inbound and outbound product flow.
- Maintain a safe, clean working environment.
- Ensure company assets are properly protected.
- Ensure adherence to corporate operational policies and procedures.
- Act as TLC Manager in their absence.
- Open and close the facility as required.
- Provide initial and ongoing training to teams and hold teams accountable for results.
- Execute strategic plans and translate priorities into tactical actions for direct reports.
- Use data and analytics to make business decisions, improve business mix, and reduce expenses.
- Build customer relationships and lead the team in delivering exceptional customer service.
- Focus on continuous improvement and safe work practices.
- Develop direct reports and promote TireHub’s culture and commitments.
- Collaborate with functional leaders and communicate effectively up and down the organization.
- Perform additional responsibilities as requested.
Benefits
- Paid weekly on Fridays.
- Choice of benefits, including a no-cost health insurance option.
- TireHub-funded Health Savings Account.
- TireHub-paid short- and long-term disability and life insurance benefits.
- Paid vacation and holidays, plus a birthday off.
- Parental leave programs.
- 401(k) with TireHub match.
- Uniform program.
- Access to tire discounts and other perks.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
