Assistant Tech Imaging-Computed Tomography Full-Time Nights

Northwestern Memorial Healthcare • Chicago, IL

17h

About The Position

The Assistant Tech Imaging provides support to technologists, nurses, physicians, and other health care professionals in Imaging Services. The position helps coordinate patient flow in imaging departments and may prepare exam or procedure rooms, verify paperwork and physician orders, escort patients, assist clinical staff during exams or procedures, and process films and paperwork. The role follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, and applicable regulatory and accreditation standards.

This is a full-time, 40-hour-per-week position working five 8-hour shifts each week, scheduled from 12:00 p.m. to 8:30 p.m. The Assistant Tech cares for patients according to departmental and hospital standards, prepares patients and rooms, supports exam procedures, coordinates patient care and flow, handles orders and documentation, and maintains supplies, equipment, and work areas.

Requirements

• High school diploma.
• Strong communication and interpersonal skills.
• Strong problem-solving and organizational skills.
• Demonstrated computer skills.
• CPR certification (BLS).

Nice To Haves

• Previous experience in a healthcare delivery position.
• Bilingual language skills.

Responsibilities

• Provide patient care throughout treatment or procedures according to department and hospital standards, age-specific sensitivities, and Patients' First guidelines.
• Prepare procedure rooms and work areas for patients before their arrival.
• Help prepare patients for exams or procedures, explain exams, answer basic questions, and refer detailed clinical questions to clinical staff.
• Follow technologist or nurse directions to assist with exams or procedures.
• Process CDs as needed.
• Participate in lifting and escorting patients and maintain lift equipment competencies in accordance with the NMH Safe Patient Handling Policy PC 05.0095.
• Coordinate patient care according to departmental imaging protocols and communicate with clinical and medical staff to coordinate patient flow.
• Reconcile physician orders with the correct exam protocol and escalate discrepancies to appropriate clinical staff.
• Prepare paperwork and information needed for treatments or procedures; retrieve physician orders from systems such as EPIC, Chartview, and Powerchart.
• Assist with clarifying patient demographic information and verify patient information for accuracy and completeness.
• Monitor schedules to support patient flow and inform coordinators, charge techs, and patients about delays.
• Identify and obtain paperwork required to start exams; handle outside films appropriately and obtain patient films when requested.
• Recognize and report problems to appropriate supervisors.
• Use scheduling systems, Radnet, and PACS proficiently.
• Monitor supplies, including Radiology Contrast Media, and ensure their availability through timely reordering, rotation of dated items, and maintaining a clean, orderly environment.
• Use designated equipment effectively, skillfully, and efficiently; maintain equipment and work areas as directed and document applicable safety checklists.
• Follow policies and procedures to support department efficiency.
• Organize and prioritize assigned work and schedule time to meet work demands, turnaround times, and commitments.
• Provide clerical and technical support as assigned by the Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED