Assistant Team Leader

West Coast Convenience LLC•Victorville, CA
•$17 - $20

About The Position

The Assistant Team Leader supports the Team Leader in all aspects of store operations, helps lead the team, promotes operational excellence, and delivers a consistent, high-quality customer experience. This is a hands-on leadership role involving coaching, problem-solving, and ensuring daily work meets company standards. The Assistant Team Leader leads the store when the Team Leader is absent.

Requirements

  • High school diploma or equivalent.
  • 6–9 months of assistant manager or related experience.
  • Strong math, English communication, and problem-solving skills.
  • Team-oriented, organized, and able to multitask in a fast-paced environment.
  • Reliable transportation and flexible availability, including nights, weekends, and holidays.
  • At least 18 years of age.

Nice To Haves

  • Retail, convenience, food service, or supervisory experience.
  • Willingness to learn and grow into a Team Leader role.

Responsibilities

  • Help train and coach team members and support their performance.
  • Promote a positive team environment and lead the store in the Team Leader’s absence.
  • Support daily operations and consistent execution.
  • Assist with scheduling, timekeeping, and staff coverage.
  • Accurately handle cash, reports, and store paperwork.
  • Troubleshoot basic equipment issues.
  • Support ordering, stocking, and merchandising.
  • Monitor inventory, reduce shrink, and maintain store presentation.
  • Drive sales through promotions and merchandising standards.
  • Track performance and identify opportunities for improvement.
  • Deliver exceptional customer service and resolve customer concerns promptly and professionally.
  • Keep the store clean, organized, and welcoming.
  • Follow company policies and regulatory requirements.
  • Support food, fuel, and workplace safety standards and maintain a safe environment for employees and customers.
  • Perform other duties as assigned.

Benefits

  • Fuel discounts based on tenure: $0.10 off per gallon for employees with 6 months to 3 years of service; $0.30 off per gallon for 3 to 5 years; and $0.40 off per gallon for 5 or more years. Limited to a maximum of 20 gallons and 2 fill-ups per week.
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