Assistant Supervisor

Hope Network•Kentwood, MI

14h•Onsite

About The Position

The Assistant Supervisor is a key associate at Hope Network whose primary responsibilities include providing oversight, support, and care for consumers in a variety of settings. This role involves modeling appropriate behavior and skills to help consumers achieve their highest level of independence, and using prescribed plans to support their medical, clinical, therapeutic, and behavioral needs. The Assistant Supervisor will provide leadership and direction to Independent Living Instructors and Lead Independent Living Instructors in the absence of the Residential Supervisor. This role also includes facilitating consumer medical appointments, distributing medication scripts, updating medical/medication paperwork, and completing consumer service schedules. The Assistant Supervisor will also make programmatic decisions when the Residential Supervisor is not present.

Requirements

Demonstrated critical thinking/problem solving skills to respond appropriately to medical and behavioral issues.
Demonstrated leadership skills and ability to problem solve independently.
Demonstrated ability to train, orientate and mentor staff.
Demonstrated ability to take initiative and action to respond, resolve and follow up regarding service issues with consumers/family members/guardians in a timely and appropriate manner.
Current, valid state driver’s license and acceptable driving record according to Hope Network policies.

Nice To Haves

Associate’s Degree preferred in a medical field with three years’ experience in related setting
At least two years of supervisory experience preferred
At least two years working in TBI setting is preferred

Responsibilities

Provide oversight, support and care for consumers of Hope Network’s service in a variety of settings.
Role model appropriate behavior and skills to consumers to help them achieve their highest level of independence.
Use a consumer’s prescribed plan(s) in support of their medical, clinical, therapeutic and behavioral needs.
Provide leadership and direction to the Independent Living Instructors and the Lead Independent Living Instructors as appropriate and when the Residential Supervisor is not present.
Facilitate consumer’s medical appointments, distribute medication scripts and update appropriate medical/medication paperwork.
Complete consumer service schedules.
Make programmatic decisions when the Residential Supervisor is not present.
Complete weekly CLP service schedules based on overall consumers’ needs and hours of availability.
Schedule medical appointments for consumers that participate in your program.
Assist with collection of data for Periodic Reviews, Predicted outcomes, and Global Outcomes.
Assist with intake packet completion with new CLP consumers and ensure information is accurate and complete.
Assist with the completion of program documentation including: Health and medical records, Medication Administration Records, portable medical profiles, and home and community based support system assessment.
Ensure Physician prescriptions are present and current with program policy standards.
Ensure Consumer emergency/medical information is up to date in on-call book.
Participate in the on-call rotation as assigned.