Assistant Supervisor

New Haven • Spanish Fork, UT

1d • Onsite

About The Position

New Haven is a leading residential treatment center serving adolescent girls (ages 14–18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health. We are seeking passionate individuals studying or with a background in psychology, social work, behavioral science, or a related field to join our mission-driven team dedicated to healing and transformation.

Requirements

• Must be 21+ years of age.
• Hold a high school diploma or equivalent.
• Possess a valid driver’s license with a clean record.
• Pass a Utah State background check.
• Willing to commit for a minimum of 8 months.
• Obtain a Food Handler’s Permit before starting.
• Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Understand student challenges, behavioral disorders, and medication protocols.
• Strong leadership skills with experience in teaching, motivation, and team-building.
• Ability to work effectively with interdisciplinary teams including therapists and nurses.
• Skilled in communication, prioritization, and safely managing crisis situations.

Nice To Haves

• Studying or have a background in psychology, social work, behavioral science, or a related field.

Responsibilities

• Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Guide new hires through a structured, checklist-based on-shift orientation.
• Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Address performance issues professionally using structured disciplinary protocols.
• Share key shift updates during handoffs to maintain continuity and transparency.
• Advocate for your shift during interdisciplinary Treatment Team meetings.
• Conduct quarterly safety drills and model best practices to maintain a secure environment.

Benefits

• New Haven is an Equal Employment Opportunity Employer.
• We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community.
• We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.
• New Haven does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws.
• Accommodations are available for applicants with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED