Assistant Supervisor - Order Processing

O'Reilly Auto Parts•Lakeland, FL

About The Position

Assist with supervision of daily distribution center operations to ensure the safe, accurate, and efficient movement of merchandise while meeting productivity, inventory, and service goals. Help lead, train, schedule, and develop team members across assigned distribution centers. Ensure compliance with O’Reilly policies, operational procedures, and safety standards while supporting continuous improvement and overall distribution center performance. The supervised area may include receiving, stocking, order processing, shipping, acquisitions, and cross dock functions. The role also supports inbound and outbound merchandise processes, coordinates with distribution center supervisors and operations managers, and helps monitor operational metrics, budgets, payroll, capital expenditure planning, and reporting. O’Reilly Auto Parts describes a promote-from-within philosophy and offers career growth opportunities. The total compensation package includes competitive wages, paid time off, stock purchase plan, 401(k) with employer contributions starting day one, medical, dental, and vision insurance, optional flexible spending account, team member health and wellbeing programs, and tuition educational assistance programs.

Requirements

Strong leadership, coaching, and team development skills.
Ability to manage multiple tasks and workflow to meet operational deadlines.
Knowledge of warehouse operations and general materials handling processes.
Experience with warehouse management systems (WMS), inventory systems, routing systems, or AS400 platforms.

Nice To Haves

Experience working with operational metrics, productivity expectations, and workflow management.
Previous supervisory or leadership experience in a distribution center, warehouse, transportation, or logistics environment.
Completion of O’Reilly supervisor training programs.
Proficiency in one or more additional languages.

Responsibilities

Assist with supervising and coordinating daily distribution center operations for the assigned area, including receiving, stocking, order processing, shipping, acquisitions, and cross dock functions.
Help lead, train, schedule, evaluate, and coach team members, promoting accountability, productivity, and teamwork.
Monitor departmental workflow and staffing levels to meet operational goals, delivery schedules, and productivity targets.
Ensure compliance with company operational procedures, safety standards, and DOT regulations when applicable.
Support inbound and outbound merchandise processes so products are received, stocked, processed, loaded, and delivered according to company standards.
Coordinate with distribution center supervisors and operations managers to maintain consistent workflow and resolve operational issues.
Communicate expectations, monitor team performance, and address opportunities for team members’ growth.
Help conduct team meetings, safety discussions, and on-the-job training.
Ensure powered industrial equipment operators in the supervised area are trained, certified, and operating equipment safely and effectively.
Assist with recruiting, interviewing, onboarding, and training new team members.
Support departmental budgeting, payroll tracking, capital expenditure planning, and reporting.
Maintain a clean, organized, and safe work environment and identify unsafe practices or conditions.
Monitor operational metrics and implement process improvements to optimize workflow, increase efficiency, and improve service levels.
Perform additional duties as assigned.