Assistant Supervisor-HIMS

Mayo Clinic • Rochester, MN

4d • $25 - $37 • Hybrid

About The Position

The Assistant Supervisor-HIMS supports the daily operations of a HIMS work unit and its staff, helping ensure departmental directives, productivity, and quality standards are met. The role manages daily scheduling and staff assignments, provides coverage when needed, trains and mentors employees, and supports regulatory compliance and continuous improvement. The position also assists the HIMS Supervisor and provides operational and technical support to the team.

This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus and relocate as needed to meet occasional on-site requirements based on business needs. Mayo Clinic campuses are located in Arizona, Florida, Minnesota, and Wisconsin. Visa sponsorship or transfer is not available for this vacancy.

Requirements

• High school graduate or equivalent.
• At least two years of health information experience.
• For Assistant Supervisors in HIMS Operations, an associate degree in a healthcare field or business is required along with the required experience.
• For Documentation Services, experience with dictation, computer, and transcription equipment is required.
• Excellent customer service skills.
• Excellent interpersonal and communication skills and sound problem-solving skills.
• Knowledge of an electronic health record (EHR).
• Must reside within 100 miles of a Mayo Clinic campus to meet occasional on-site requirements.
• Relocation is required to meet the hybrid requirements at a Mayo Clinic site.

Nice To Haves

• Epic EHR experience preferred.
• Applicable AHIMA, HIMSS, AHDI, CHDS, or RHDS credentials preferred.
• RHIT or RHIA certification preferred.

Responsibilities

• Manage daily scheduling of HIMS Specialists and adjust work assignments to cover peak periods, leaves, and vacancies.
• Provide coverage for backlogs, illness, vacation, or leaves of absence among HIMS Specialists as necessary.
• Train staff through coaching, mentoring, and ongoing education regarding regulatory changes.
• Prepare agendas and minutes for work unit huddles.
• Approve bi-weekly payroll and PTO requests.
• Train new employees, contract staff, and students effectively.
• Provide technical advice and respond to questions or concerns regarding regulatory compliance.
• Support the HIMS Supervisor as needed.
• Oversee daily work-unit operations and staff in support of institutional and departmental directives.
• Support continuous improvement efforts and quality improvement techniques.
• Suggest enhancements to workflow, productivity, shift changes, and daily operations.
• Assist with statistical data for providers and leadership.
• Attend meetings on site or remotely with physicians, colleagues, and allied health personnel as necessary.
• Perform other duties as assigned.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED