Assistant Supervisor-HIMS
About The Position
The Assistant Supervisor-HIMS oversees daily operations and staff within the work unit in support of institutional and departmental directives. The role manages HIMS Specialist scheduling and adjusts assignments to cover peak periods, leaves, and vacancies while maintaining productivity and quality standards. The Assistant Supervisor provides operational coverage when needed and supports the HIMS Supervisor. The position trains, coaches, and mentors staff, contract workers, and students; provides ongoing education in response to regulatory changes; and offers technical guidance on regulatory compliance. It also helps prepare huddle agendas and minutes, approves bi-weekly payroll and PTO requests, contributes statistical data for providers and leadership, and supports workflow and quality-improvement efforts. Meetings with physicians, colleagues, and allied health personnel may be attended on site or remotely as needed. This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus and relocate as needed to meet the role's hybrid requirements. Occasional on-site work may be required based on business needs. Visa sponsorship or transfer is not available.
Requirements
- High school graduate or equivalent.
- At least two years of health information experience.
- Assistant Supervisors in HIMS Operations must have an associate degree in a health care field or business, in addition to the required experience.
- Excellent customer service skills.
- Excellent interpersonal and communication skills and sound problem-solving skills.
Nice To Haves
- Knowledge of an electronic health record (EHR); Epic preferred.
- Applicable AHIMA, HIMSS, AHDI, CHDS, or RHDS credentials.
- RHIT or RHIA certification.
Responsibilities
- Manage daily scheduling of HIMS Specialists and adjust work assignments to cover peak periods, leaves, and vacancies.
- Ensure maximum productivity and quality standards are met.
- Provide coverage for backlogs and staff absences, including illness, vacation, or leave.
- Train, coach, and mentor staff, contract staff, and students, including providing ongoing education about regulatory changes.
- Support staff with technical advice and respond to questions or concerns regarding regulatory compliance.
- Assist with preparing agendas and minutes for work unit huddles.
- Approve bi-weekly payroll and PTO requests.
- Provide oversight of daily work-unit operations and staff.
- Support continuous improvement and quality-improvement efforts, and suggest enhancements to workflow, productivity, shift changes, and daily operations.
- Assist with statistical data for providers and leadership.
- Attend meetings with physicians, colleagues, and allied health personnel on site or remotely as necessary.
- Provide support to the HIMS Supervisor as needed.
- Perform other duties as assigned.
Benefits
- Multiple medical plan options.
- Delta Dental or a reimbursement account for flexible dental coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
