Assistant Stylist

Ulta Beauty, Inc.•Estero, FL

11d

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role is intended to prepare the associate for a stylist position delivering professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role calls for a passion for beauty, exceptional guest service, and a willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist supports salon sales and productivity, develops guest relationships, helps deliver a consistent salon experience, and follows safety, sanitation, operational, and company standards. After the first three months, the associate performs a range of hair and beauty services, as applicable. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and shrink goals.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and relevant retail and service recommendations.
Serve all guests, including walk-ins, promptly and efficiently under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, standards, safety, sanitation, infection-control requirements, and state board guidelines.
Follow service protocols and use booking and clientele systems to arrange return services and events.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory training and meetings for ongoing professional development.
Follow the Ulta Beauty dress code and loss-prevention practices.
Complete other operational tasks as directed.