Assistant Stylist

Ulta Beauty, Inc.•San Antonio, TX

7d•Onsite

About The Position

The Assistant Stylist engages with guests, consults with them about hair care needs, and recommends products and services. This temporary role is intended to prepare talent for a Stylist position and deliver quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist supports and is mentored by an Elite or Master Stylist, focusing on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to develop additional technical skills and product knowledge. The role contributes to store sales, productivity, guest loyalty, and operational standards. It includes supporting stylists with salon services and related duties, developing guest relationships, and following safety, sanitation, service, and compliance procedures. The Assistant Stylist also attends required trainings and meetings and works a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used to perform technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist in meeting sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, provide services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate service and retail recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Attend mandatory trainings and meetings.
Follow the Ulta Beauty dress code and loss-prevention practices.
Complete other operational tasks as directed.