Assistant Stylist

Ulta Beauty, Inc.•Rehoboth Beach, DE

6d•Onsite

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role delivering quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve their own guests. The role requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.

Requirements

Cosmetology license.
Basic understanding of current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in these categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Support a mentor Stylist’s sales and productivity goals by making add-on and retail recommendations, shampooing and treating hair, performing blowouts and styling, applying global and retouch color, assisting with foils, cleaning and organizing, and pre-booking guests.
After month three, perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable retail and service recommendations.
Serve all guests, including walk-ins, promptly and efficiently under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Know and comply with company policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Attend mandatory trainings and meetings for ongoing professional development.
Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.