Assistant Stylist

Ulta Beauty, Inc.•Pine Island, FL

12d

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary role is intended to prepare the employee for a stylist position providing quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist supports and is mentored by an Elite or Master Stylist, focusing on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to develop technical skills and product knowledge. The Assistant Stylist contributes to sales and productivity goals, builds guest relationships, supports salon and store operations, and follows safety, sanitation, infection-control, and service protocols. The position requires a flexible schedule, including days, evenings, weekends, and holidays, and involves frequent movement and standing, physical handling of objects, and use of computer, telephonic, office, and cosmetology supplies.

Requirements

Cosmetology license.
Basic understanding of current salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional haircare and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist’s hair-service and haircare-product sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, assisting with foils, cleaning and organizing, pre-booking, and retail recommendations.
After month three, perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Perform product demonstrations to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow Ulta Beauty policies, procedures, standards, safety requirements, sanitation and infection-control procedures, state board guidelines, and established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings for professional development.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets.
Complete other operational tasks and assigned duties.