Assistant Stylist

Ulta Beauty, Inc.•Old Point Station, SC

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This is a temporary developmental position intended to prepare talent for a Stylist role, delivering quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, builds guest relationships, performs and assists with salon services, and helps maintain store and salon standards. The role requires a flexible schedule, including days, evenings, weekends, and holidays, and involves frequent mobility and standing, as well as bending, reaching, twisting, lifting, and handling equipment and supplies.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Support a mentor Stylist with add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and make appropriate product and service recommendations.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Follow service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings and follow the dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.