Assistant Stylist

Ulta Beauty, Inc.•Spring Hill, TN

About The Position

The Assistant Stylist engages with guests, consults with them about hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role and focuses on delivering quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist supports salon and store sales and productivity goals, provides guest consultations and services, maintains a clean and safe salon environment, and follows company policies, service protocols, and applicable state board guidelines. The role includes a flexible schedule covering days, evenings, weekends, and holidays, as well as frequent mobility and extended periods standing during shifts.

Requirements

Cosmetology license.
Basic understanding of current salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
Basic understanding of the equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, global and retouch color applications, foil assistance, cleaning and sanitation, pre-booking, and retail recommendations.
After month three, perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to collaborate on guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
Know and comply with company policies, procedures, and standards.
Follow safety, sanitation, and infection control procedures before, during, and after services and comply with state board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
Attend mandatory trainings and meetings for ongoing professional development.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.