Assistant Stylist

Ulta Beauty, Inc.•Tulsa, OK

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary role is intended to prepare the associate for a Stylist position and delivering quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The position requires a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to learn additional technical skills and product knowledge. The Assistant Stylist contributes to salon and store performance, develops guest relationships, supports a consistent guest experience, and follows company procedures and safety standards. The role includes assisting with hair services and, after month three, performing a range of hair and beauty services. The schedule is flexible and includes days, evenings, weekends, and holidays. Working conditions include frequent mobility, bending, reaching, and twisting; continuous lifting or moving of up to 10 pounds; standing for long periods; coordination and manipulation of objects; and frequent use of computers, telephonic devices, and office and cosmetology supplies. Ulta Beauty will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and develop a clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support the mentor Stylist’s sales and productivity goals by making add-on and retail recommendations; shampooing and treating hair; performing blowouts and styling; applying global and retouch color; assisting with foils; cleaning, sanitizing, and organizing; and pre-booking guests.
After month three, perform services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
Share information about the guest loyalty program, including credit and the Ulta Beauty app.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures before, during, and after services and comply with state board guidelines.
Follow established service protocols and use booking and clientele systems to arrange return services and event appointments.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
Attend mandatory training and meetings for continued professional development.
Adhere to the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.