Assistant Stylist

Ulta Beauty, Inc.•Surprise, AZ

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This is a temporary position intended to prepare the associate for a stylist role and the delivery of quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role calls for a passion for beauty, exceptional guest service, and willingness and aptitude to learn technical skills and product knowledge. The Assistant Stylist supports salon sales and productivity, assists with hair services and salon operations, and—after month three—performs a range of hair and beauty services. The role also includes developing guest relationships, collaborating with salon and retail colleagues, following company and state-board standards, and maintaining a clean, safe, guest-ready environment. A cosmetology license is required.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop a clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, global and retouch color applications, foil assistance, cleaning and organizing, pre-booking, and retail recommendations.
After month three, perform services including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state-board procedures before, during, and after services.
Follow service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and other assigned store areas.
Attend mandatory trainings and meetings for professional development.
Follow the Ulta Beauty dress code and loss-prevention best practices, protect company assets, and complete other operational tasks as directed.