Assistant Studio Manager (20h/pw)

Rostudios•New York, NY

3d•$20,500 - $21,750•Onsite

About The Position

Rostudios is looking for an Assistant Studio Manager for our New York Greenwich Village studio. As Assistant Studio Manager, you will support the Studio Manager in the day-to-day management of the studio operations, sales, and administration. Your role is crucial in assisting with the management of the studios and ensuring operations run smoothly. This includes tasks such as scheduling, upholding standards, maintenance, and ordering.

Requirements

A passion for sports, the Rostudios brand, and customer experience
A team-oriented mindset with strong multitasking abilities
Willingness to be hands-on and value cleanliness, tidiness, and hygiene
A proactive attitude with a creative mindset for improvements
Flexibility to work within studio hours
Strong English communication skills
Availability for at least 20 hours per week

Responsibilities

Day to day management of operations, sales and administration
Monitor stock levels in studio and restock proactively
Handle swaps, covers and sick leave of both studio team and instructors
Daily sales reports check and follow up
End of shift reports check and follow up
Serve as the point of contact for questions from the team
Support with check ins/studio assistant tasks if needed
Ensure Rostudios' hospitality and service standards are met
Ensure non-negotiables are followed at all times
Conduct walk-arounds and spot checks throughout the studio
Monitor daily/weekly tasks list for studio assistants
Form relationships with customers and foster the community
Train studio assistants on daily/weekly/monthly tasks
Identify when further training is needed for team members
Assist Studio Manager in delivering re-training sessions to the current studio team
Be knowledgeable about all daily/weekly/monthly tasks at the studio and be the point of contact for team questions during shifts
Inform Studio Manager about team/tasks/updates
Create team schedule
Schedule theme rides