Assistant Studio Manager (20h/pw)

Rostudios•New York, NY

3d•Onsite

About The Position

Rostudios is looking for an Assistant Studio Manager for our New York Greenwich Village studio. As Assistant Studio Manager, you will be supporting the Studio Manager. You play a crucial role in assisting with the management of the studios and ensuring operations run smoothly. This includes scheduling, upholding standards, maintenance, ordering, etc.

Requirements

A passion for sports, the Rostudios brand, and customer experience
A team-oriented mindset with strong multitasking abilities
Willingness to be hands-on and you value cleanliness, tidiness, and hygiene
A proactive attitude with a creative mindset for improvements
Flexibility to work within studio hours
Strong English communication skills
Availability for at least 20 hours per week

Responsibilities

Day to day management of operations, sales and administration
Monitor stock levels in studio
Restock proactively
Handle swaps, covers and sick leave of both studio team and instructors
Daily sales reports check and follow up
End of shift reports check and follow up
Point of contact for questions that the team might have
Support with check ins/studio assistant tasks if needed
Ensure our hospitality and services are of Rostudios standards
Making sure our non-negotiables are followed at all times
Do walk-arounds and spot checks throughout the entire studio
Monitor daily/weekly tasks list for studio assistants
Form relationships with customers and foster our community
Train studios assistants: Instructing new team members how to perform daily/weekly/monthly tasks
Identify when further training is needed
Assisting Studio Manager in delivering re-training sessions to current studio team
Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift
Responsible for informing Studio Manager about team/tasks/updates
Create team schedule
Schedule theme rides