Assistant Store Manager

Genuine Parts Company • Killeen, TX

21h

About The Position

The Assistant Store Manager supports the Store Manager across all store functions while maintaining active, customer-facing sales responsibilities. The role applies automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and establish NAPA as the dominant parts supplier in its market. The Assistant Store Manager oversees completion of store functions—including counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks—by coaching team members, monitoring progress, and stepping in when needed to maintain standards, coverage, and continuity. This position is designed as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs and keyholder responsibilities for opening and closing the store.

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for delivering customer care and building long-term relationships.
• Ability to thrive in a fast-paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Customer-centric approach with both external and internal customers.

Nice To Haves

• Technical or trade school courses or degree completion.
• Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about automotive products.
• Background or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store setting.
• ASE Certifications.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for direct reports and labor-planning impact.
• Sell actively and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer-service standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor store metrics, including sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
• Provide leadership oversight, training, and performance management across store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous-improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED