Assistant Store Manager

Pandora • Charlotte, IA

21d • $17 - $21 • Onsite

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and contributes to the store’s success by embodying Pandora’s brand, culture, and products. The role spends substantial time on the sales floor engaging with customers and working alongside the team to drive sales and deliver exceptional customer experiences. The ASM helps create a passionate store culture, builds customer loyalty, coaches and inspires the sales team, supports hiring, and maintains merchandising and retail operational standards. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills and the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• At least 18 years of age.
• Ability to provide proof of identity and eligibility to work.
• Flexible availability, including nights, weekends, and holidays.
• Ability to stand for extended periods and lift more than 50 pounds.
• Ability to arrive at work on time.

Responsibilities

• Support the Store Manager and contribute to the store’s success.
• Engage with customers on the sales floor and work alongside the team to drive sales.
• Embody the store culture and represent Pandora as a brand ambassador.
• Pursue individual and store sales goals by building genuine connections with customers.
• Work toward commercial targets and key performance indicators (KPIs).
• Deliver excellent customer experiences through product knowledge and brand loyalty.
• Coach and inspire the sales team, encourage accountability, and provide real-time feedback and guidance toward KPI goals.
• Build lasting customer connections beyond transactions.
• Help recruit Sales Associates and Sales Leads for seasonal and core hiring.
• Maintain merchandising and retail operational standards.
• Perform other duties as assigned.
• Complete an assessment emailed after submitting an application.

Benefits

• Base pay plus bonus.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn Learning.
• Tuition reimbursement.
• Paid time off, including vacation, personal, sick, birthday, and celebration days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed