Retail Assistant Store Manager - 2858

First Cash • Port Orange, FL

1d • Onsite

About The Position

Godfather Pawn is hiring an Assistant Store Manager to partner with the Store Manager in supporting daily store operations, developing team members, delivering exceptional customer service, and helping drive profitability. The position offers hands-on leadership experience and work with a wide variety of merchandise, including jewelry, electronics, and tools. At FFL locations, merchandise may include firearms; certification is provided.

The role includes serving as Manager on Duty when needed, supporting store sales and performance goals, maintaining inventory accuracy and asset protection, overseeing loan and buying transactions for compliance and accuracy, and maintaining store presentation standards. Associates can earn 2–8% commission based on individual performance, with full details provided during the interview process. The general nature of the role may be modified as needed. Employment offers require agreement to a binding arbitration process. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Basic math and computer skills.
• Strong customer service skills and a team-oriented mindset.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience is preferred.
• Experience using retail checkout systems is a plus.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Competitive hourly pay of $20.00–$23.00 plus commission up to 8%.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state/local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED