Assistant Store Manager (Burkburnett, TX- Store# 51203)

OXXO USA (Southwest Convenience Stores, LLC)•Burkburnett, TX

13d•$13 - $15•Onsite

About The Position

OXXO USA is seeking a dependable and energetic Assistant Store Manager to oversee the daily operations and success of a retail store. The role helps ensure the store is well-stocked and clean, provides excellent customer service, and handles financial transactions accurately. The Assistant Store Manager develops, leads, and supports Sales Associates; contributes to recruitment; and is responsible for the continued training, education, and development of employees in the assigned store. Managers are expected to have schedule flexibility and work peak business hours, which may include nights, weekends, and holidays. The position requires active movement around the store, assisting customers, maintaining the store’s image, unloading deliveries, organizing merchandise, and stocking shelves.

Requirements

One or more years of experience working in a retail environment is preferred.
Valid driver’s license, transportation to and from the bank and corporate meetings, and valid vehicle insurance are required.
Demonstrated active listening, ability to demonstrate ongoing value, initiative, multitasking, prioritization, operational excellence, and time management.
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Must have a form of communication through which they can be reached.
Must be able to lift, stand, and remain active for the duration of the shift, with frequent movement around the store.

Nice To Haves

One or more years of experience working in a retail environment.

Responsibilities

Oversee daily store activities to ensure smooth operations.
Maintain inventory levels by stocking shelves and monitoring supply.
Ensure the store remains clean and organized.
Provide exceptional customer service and resolve customer issues and conflicts promptly and professionally.
Handle financial transactions accurately and efficiently.
Develop, lead, and support Sales Associates.
Assign tasks and follow up with employees; counsel employees for policy or procedure violations, excessive cash shortages, or failure to perform assigned tasks.
Ensure employees complete training according to corporate policies, procedures, and guidelines; support their continued training, education, and development.
Help recruit potential candidates.
Teach and role model customer service and suggestive selling techniques.
Unload deliveries, organize merchandise, and keep shelves stocked.
Maintain the store image to company standards.