About The Position

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. Under the direction and delegation of the Store Manager, the role assists with supervising store employees, managing and presenting merchandise, completing paperwork, and preparing deposits. The Assistant Store Manager also performs stocking and cashiering functions and other duties as needed to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

Requirements

  • Proficient interpersonal, written, and oral communication skills.
  • Ability to solve problems and handle a variety of situations.
  • Organizational skills and attention to detail.
  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Knowledge of and willingness to comply with Company policies and procedures described in the Standard Operating Procedures manual, Employee Handbook, and Company communications.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of retail experience preferred.
  • Six months of supervisory experience preferred.

Responsibilities

  • Provide superior customer service leadership, greet and assist customers, and operate cash register and scanner to itemize purchases.
  • Open and close the store at least two days per week.
  • Assist the Store Manager with employee scheduling and training, conducting safety meetings, and ensuring employee compliance with Company policies and procedures.
  • Receive, unpack, stock, restock, and rotate merchandise and build merchandise displays in accordance with Company work processes.
  • Help maintain accurate inventory levels by controlling damages and markdowns, scanning merchandise, completing paperwork, and maintaining facility controls.
  • Assist with implementation and maintenance of planograms and ensure merchandise is presented according to established practices and the Store Manager's direction.
  • Help ensure the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in the bank.
  • Assist with managing the store in the Store Manager's absence.
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