Assistant Store Manager - Stuart Weitzman

Stuart Weitzman•New York, NY

About The Position

The Assistant Store Manager supports the Store Manager in achieving the sales plan through individual and team contributions. The role focuses on meeting store sales and KPI goals, improving four-wall contribution by increasing sales and reducing operating expenses, and delivering a bold, energetic, purpose-driven customer experience. In partnership with the Store Manager, the Assistant Store Manager develops a clientele strategy and stays informed about market competition, fashion trends, and client shopping behaviors. The Assistant Store Manager helps recruit, interview, onboard, train, mentor, retain, develop, and motivate team members. They support performance management and developmental conversations, enforce company policies and procedures, and help ensure the store meets audit standards and maintains visual guidelines. The role also involves managing daily workload while prioritizing the customer experience, using company tools to stay informed, supporting retail and loss-prevention policies, and leading the team when the Store Manager is absent. The position requires the ability to work at a fast pace, move around the sales floor and stockroom, and meet scheduling and availability expectations, including flexible hours, nights, weekends, and holidays.

Requirements

Strong written and oral communication skills.
Excellent organization and attention to detail.
Knowledge of POS, Microsoft Office, and basic computer skills, including iPads, Internet, and Mobile POS.
Ability to execute at a fast pace.
Ability to maneuver around the sales floor and stockroom; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and occasionally lift and carry product or cartons up to 50 pounds to process product shipments and transfers.
Ability to meet scheduling and availability expectations, including a flexible schedule with nights, weekends, and holidays.

Nice To Haves

1–2 years of leadership experience in a retail environment preferred.
High school diploma or equivalent work experience preferred.

Responsibilities

Support the Store Manager in achieving the store sales plan through team and individual contributions.
Achieve store sales plan and KPI goals.
Improve four-wall contribution by increasing sales and reducing operating expenses.
Deliver a bold, energetic, purpose-driven customer experience through the team.
Develop a clientele strategy in partnership with the Store Manager.
Stay current with market competition, fashion trends, and client shopping behaviors.
Recruit, interview, and onboard team members, and work with the Store Manager on strategies to retain top talent.
Train and mentor the team on incorporating trends into Stuart Weitzman's Selling Service.
Conduct performance management and developmental conversations.
Develop and motivate the team daily, weekly, and monthly to meet goals.
Enforce compliance with Stuart Weitzman policies and procedures.
Work with the team to achieve Store Audit Scores at or above company standards.
Ensure team members properly execute and maintain Visual Guidelines.
Manage changing daily workload while prioritizing the customer experience.
Use company tools to stay informed.
Adhere to and support the team's adherence to retail policies and procedures, including Loss Prevention.
Lead and support the team in the Store Manager's absence.